So I rarely do reviews but my server Nick was awesome! No matter how busy it got he continued to check in on my son and I and advised what his favorite dish was which turned out to be my new favorite. He was very courteous and provided eye contact which some people don't really give anymore which shows you are in tune and actively listening. My son and I had an amazing evening at the place and with the A-1 service that Nick provided we will definitely be back!
(5)
Al P.
***update*** after posting the below review, I got a generic response from Logan's asking me to take a survey to help make my next experience better.*** Went with a small party. Waitstaff was friendly but paid more attention to their other tables. I am not asking for exclusive service, but checking in and bringing food in a timely manner would have been appreciated. One of the guests at our table broke a glass. Aside from the waiter picking up the largest single chunk of glass, my sister-in-law had to clean up the rest of it and wipe up all the spilled drink. Lucky for us the waiter left a towel and tray. Food was below average. Ordered the 16oz ribeye with a Caesar salad. Steak came out first. Manager asked how everything was and we mentioned we never received our salad...he rolled his eyes like we were at fault. No rolls were initially served. After asking four different servers for some rolls, we finally got them at the same time as our bill. The ribeye was the quality of I would expect a steak cooked at 7-11 would be...very chewy with very little marbling. There is a reason we this is the first time here in almost 5 years...it takes about five years to forget the previous experience.
(1)
Papa D.
30-35 minutes and counting and finally some crew at this restaurant approached us after the two tables beside our table (we came in & were sitted in first than them) has their orders taken way ahead of us, then we have to wait again for our 30 min-already-delayed order. Now's the great time to review this place . There are few times in life that I came in to eat a little hungrier than average days and today's the day that I have to wait for my food the longest to the point that my hunger for delicious bone-in rib eye steak has already past... Whats the point of eating this when all you want now is to get out and never come back in this particular Logan's.. Noticed one of their workers that took us to our table never twisted her facial muscles to offer a smile ( hospitality 101-fail) she should have not gone to work. The food has arrived after 20 mins. At this point in time, hunger and my desire to eat has flown away & left me, this so-called juicy rib eye steak right in front of me is plainly just looked like a brown un inviting piece of meat for me..that's all! My child & my wife has lost their appetites as well. What a great Father's day to celebrate at Logan's, they surely can make you lose your appetite. Thanks for one unforgettable father's day in my life. Poor service. Fair Rib-eye steak. Came out from this place upset & disappointed.
(1)
Tim P.
Food sucks! Service sucks! Bartender was out smoking for an hour while we sat and waiting for our good and then our check. Avoid at all costs
(1)
taulant g.
This please don't even deserves a one star .... by far the worst restaurant I have been too . Ps . Bye for McDonald's got better service and food than them
(1)
Jacob W.
This is my first time here and it was absolutely ridiculous. First, we walked in and waited 5 minutes at an un-manned hostess station. Once somebody comes up, she has an attitude and tells us it'll be 10-15 minutes. When I asked her if she needed our names, she just told us no with an attitude and to have a seat and they will help us when they can. After being seated, our waitress was prompt at first. After taking our order, she never showed again until it was time to get our checks. Other servers had to assist us with our food and everything. We never got refills on our drinks. Now I would understand if it was busy but it didn't seem packed at all. When she came to give us our checks, she just handed them to us and left. Didn't bother to even say anything. Guess I had higher expectations. I was disappointed.
(1)
Sandra C.
We selected Logan's for our annual Christmas party and we were not disappointed. The steaks were cooked to perfection and the service was as good as you can find anywhere. Angie was our server and she was friendly, professional, and attentive. The Location of this Logan's was in Troy at 14 Mile and John R, right in front of Oakland Mall. Angie even took some group photos of us and her kindness made our get-together a really happy occasion. All I can say is thank you to the cooks for preparing such delicious food and especially a big thank you to Angie for the great service. Ask to sit in her section if you go to this Logan's. You won't be disappointed.
(4)
Karen S.
Texas Roadhouse- this is not! We had dined here in February and at that time our meal and service was so horrible ( took an hour and 10 minutes to get our food, which was overcooked and cold at the same time) that they comped the entire meal and offered us a $40 comp on a future visit. ( that should be a clue to really bad everything!) Here it is September and we finally decided to go back and use that credit. We were seated quickly on this Friday night, there was no waiting at 6:30pm although 3/4th of the restaurant was seated. We waited 15 minutes before they realized we hadn't been greeted. Once greeted we ordered drinks and informed the waitress of our comp on record from 7 months before. We placed our full order since we had so much time to look at the menu. Twelve minutes later she showed up with our sodas. Nine minutes later she came back with rolls. It took 35 minutes to receive our meal for the three of us. Two meals came at once, the other a few minutes later. A couple of the sides also showed up after the first two people were half done with their dinner. No refills were offered, waitress checked on us when delivering the bill. ( other servers delivered the food) Of course she forgot the credit and had to redo the bill. One of the managers who had been running food back a few times and delivering with other complaints around us came to see how we were doing. After explaining how the dinner had gone so far she apologized for our service saying she is new to that location and had been there for only two weeks. She hoped our next experience would be better. I'm sure its been a rough two weeks already with how busy she was. You would think after such a bad experience previously where they comped our entire meal and now a $40 credit, they would have played a little more attention closely to our table. They are definitely not worried about customer service.
(1)
Todd J.
Came in for lunch on Saturday. Had the chicken fried steak. Never saw the meat cut so thin. Left hungry. Food came fast at least, probably due to the place being empty.
(2)
Becki B.
I'm a much bigger fan of chain restaurants than I am of cooking :) This makes me very easy to please. But when we dined at Logan's a couple nights ago with some friends, the whole experience was pretty lackluster. Our waitress wanted to be somewhere else. I'm not sure where, but it wasn't at the restaurant bringing annoying people dinner-type stuff. We figured if we asked for things straight from the guy who appeared to be the floor manager that he'd realize the waitress really wasn't concerned with our satisfaction. Nah, he was apparently bored enough to be happy to fetch things back and forth from the kitchen. The food was fine (although my grilled shrimp was pretty salty), and we'll probably even be back. I just wish I had caught the waitresses name so we could sit somewhere else...
(3)
Ed L.
My wife and I came in for lunch today (5.11.15, approx 11:30am). We each ordered a 12oz ribeye. Our server was quite pleasant (I believe her name was Kim?) very professional, prompt and didn't try to push any extras on us, which is refreshing to see in a chain restaurant. The steak was not over/under done for either of us. We will definitely be back at some point (probably quite soon). Keep up the great work!
(4)
Valerie A.
It was my second time eating here. The food is good here! I like their rolls and butter (although I would admit not as good as Texas Roadhouse rolls and butter). Of course you get your bucket of peanuts. Their mason jar lemonade drinks are good. Last time I was there I ordered country fried steak. It was my first time eating that kind of dish and I loved it! It came with a side salad and a baked potato, although you can choose whatever sides you like. It was a lot of food for the money and I was happy with it. The only thing is I went for lunch in the afternoon and there were plenty of tables open but I still had to wait 10 minutes to be seated because they were under staffed. Luckily I wasn't in that much of a hurry but hopefully they can beef up their staff.
(4)
Randall G.
Nice laid back roadhouse vibe. Steaks are solid; fresh. Well prepared. Good place to watch the game grab a brew. Service is always prompt and friendly. Got a old school feel to it sorta. Some restaurants you feel like you have to be silent but you can have a convo maybe a couple laughs. The neon signage and decor is cool. This time I ordered the half slab with a Caesar salad and mushroom skewer. Ribs were tender mushrooms were par for the course. Good promotions and drink specials. You probably want to stick with the same steak section. Can't go wrong.
(4)
Chey E.
I had the most wonderful time here. We got sat in a corner booth, the timing of the food coming out was noticeably awesome, server was outstanding. I've had better steak - but great experience.
(4)
Engleburt H.
Laura is a great server ;-) food was great staff is great. I prefer this logans to the outback near my house. Its worth the i-75 traffic.
(5)
Ashley M.
Destinee was a great server. We ordered the prime rib with a sweet potato and a salad along with a NY strip with rice and corn. Their bread is wonderful! It is hot and buttery. Our service was great she is spunky and attentive. We enjoyed our meal here.
(4)
Pete K.
I placed an order over the phone and it wasn't ready until 50 minutes later! The service in here has definitely gone to hell. I used to frequent this place about six or seven years ago and it was a lot better back then. Looks like Texas Roadhouse will get my money from now on
(1)
Jason R.
Prime Rib should not taste like pot roast. The manager should understand that. When you call the manager over to complain, he should be understanding - not confused. On another visit our steaks were clearly started in the grill earlier in the day then microwaved to desired doneness later in the evening. Again, both the waiter and manager insured they were grilled to order and seemed confused... It doesn't take a Gordon Ramsey to know when a steak is grilled vs microwaved. My med-rare steak was dry and all it's juice / flavor was on the plate. We will not be back. Head south on John R. to Texas Roadhouse for better steaks...
(1)
John N.
ABSOLUTELY TERRIBLE! DO NOT GO HERE!! Service was VERY SLOW! Got there at 8pm tonight (Sat). They weren't very busy. Should have been a red flag...Not busy at 8pm on a Sat night???? The ONLY reason we decided to go to Logans was because Texas Roadhouse was WAY too busy with a 40 min. wait. Kind of gives you a clue between these 2 restaurants...Logans has definitely dropped the ball. We will NOT be coming back. We were seated fairly quickly. Waiter was nice but seemed busy and preoccupied. Took our order almost immediately on my insistence. We knew what we wanted to order. He disappeared for 15 min, then brought us drinks. 25 min went by and he brought rolls out. 10 min later my wife's meal came and they brought me a plate with just a steak on it. I said where's the rice and corn? He said it should be out real soon. My wife ordered her Ribeye med. It was rare. Really rare! Almost raw in the middle. No one asked her to cut into it to see if it was to her liking. She had to send it back to be cooked the proper way. Meanwhile I'm still waiting on my sides. 15 min later a girl brings out a cup of rice. A CUP! I said is this all I get? Where is the corn? Do you normally bring things out one at a time? She seemed clueless. I waited for 10 more min and finally my corn came out. Also my wife's steak came back...Finally! Waiter came by I asked if he can bring me more rice. Told him for a $25.00 dish I think this is a very small portion. He agreed and brought me more, after another long wait I might add.... The steaks were not of very good quality. Maybe a step above Ponderosa. That's pretty bad. They need to lower their prices to match their lower quality food. All in all, because of their SUPER SLOW service, low quality meat, small portioned sides, and inability in the kitchen I can not give them at least 1 star, but have to in order to post this review. As I said....ABSOLUTELY TERRIBLE! We will NOT be back.
(1)
Carole H.
I LOLed at a previous reviewer calling Logan's the "runt of the steakhouse litter." Hahaha. The food is ok, the bread is great, complimentary peanuts are great but I've never loved the whole shells on the floor thing. The service was sloooooowww. We must have waited at least 30 minutes for our food. My friend and I were seated where we could see straight into the kitchen, it was full of employees, all seemingly doing nothing, though. He had steak & shrimp, I had shrimp & veg. I would have preferred my shrimp a little more on the well done side, but they were still good. The mac & cheese side that we both got, tastes straight from the velveta box. (Then again, velveta mac & cheese isn't the worst, so whatever...) We ordered a couple of specialty drinks - mine was sickenly sweet and not too boozy. His was pretty good. For the price, I expected better. Certainly at least from the service. It's a chain steakhouse in the mall parking lot, though. We knew what we were getting ourselves into. There is no one to blame but ourselves.
(2)
Joe E.
Not really a lot to say about this place. The food was tasty and properly prepared. The service was ok. They did mess up and bring my wife the wrong steak but fixed the problem and took it off the bill. Overall nothing glorious or bad, pretty much what you expect from a chain restauarant.
(3)
Marisa P.
We are not big chain restaurant goers, but we always have a great time here. For the reviewer who gave Logan's 1 star because their child has a peanut allergy - we did discuss this as we ate with our kids and concluded that people with peanut allergies probably could not eat at Logan's. But to know the place is literally covered in peanuts and peanut shells, but go anyway, and expect them to create a peanut safe environment for you is just not fair. Sorry. We like the peanuts, the warm bread, the kids meals, and the food. My only complaint is that I personally don't eat a lot of meat and this is a meat focused place, but I won't ding them because, well, it is a STEAK HOUSE. So I can't really expect a wide variety of vegetarian entrees. We always have fabulous service here, and we are picky about service! Seated quickly, greeted quickly, drinks stay refilled, servers who seem genuinely happy and are nice to our kids. I have to hand it to this place, they do a great job.
(4)
Julie G.
This is the second time in the last few months that we decided to come here. The first visit was just okay and the server forgot our salads (we didn't get them at all...our entrees just showed up at the table in very little time). I felt bad about making a big deal over it because the server was an old acquaintance of our son. Anyway, she was pretty bad and gave most of her attention to the younger males two tables away from us. We got our salads boxed to go home and the meal (steak for him, burger for me) was just adequate. Best thing was drinks. Cut to our visit last night. Sat in the back of the restaurant next to a bunch of families with pretty loud kids, place was packed so I was just glad we didn't have to wait to long for any table. Server was pleasant but I could tell she was busy so I cut her some slack when she kept asking me to repeat my order through the night (of course she remembered every word my husband said though). Our food was just okay. I suppose when the food runner brings your steak out and asks you to cut into it you should probably oblige for a reason. I didn't and my steak (ordered medium) was very rare in just the middle. Hubby was alright with his brewski onion steak but said the cut of meat was grainy and chewy. I suppose we could of complained and made a huge fuss about the crappy sides--lukewarm mac & cheese, cold bread, semi-watery salad. We also could have made a fuss about no water until the end of our meal, no offer of any different kind of steak sauce besides A-1, having to wait a while for drinks because they were "slammed". We should have but didn't because we were starving and the food was just okay. I honestly have made better new york strips (my order) at home. We had a gift card and wanted to use it up. We decided at the end of the meal that we will be avoiding this place for a while and continue to dine at Texas Roadhouse a mile or two away. We gave this place a good try.
(2)
Steven M.
Tonight was my first experience here at Logan's roadhouse. 1 Star rating for a variety of reasons. First alert for parents. If your child is allergic to peanuts, Stay away. I knew this going in, and alerted my mother to think of a new restaurant but it was late and the family of 15 had already been notified to meet there. My mother had spoken with the manager about the peanut situation. We wanted to see what accommodations could be made for a child with peanut allergies. Given that peanuts and their shells are scattered all over the floor, she didn't even bother to give our area an extra wipe down to clear out any shells from underneath the table. My wife ended up leaving and taking the toddler home 15min into sitting down, according to our waitress, the oils in the back are peanut oil as well. Another reason for parents with children allergic to peanuts. We get seated, wipe everything in and around the toddler's area with a clorox wipe and sit down. Talk about SLOOOOW service. 15min till we finally placed our orders in for drinks another 10min till we received them. How hard is it to get drinks to your table fast? I honestly don't remember our waitresses name since she really didn't speak loud nor did she look like she wanted to work there. It's as if she wanted to be somewhere else. I honestly don't even know where the time went when I was waiting for a refill. I drink heavily, not beer or liqour, but just iced tea or pop. How long do I have to wait for a refill. Waitress didn't both to check up on us frequently enough for drinks. Food service took forever and you would think they could at least get the orders correct. Sadly, they failed miserably at even placing our food orders and drinks to the correct patrons. The food was supremely salty, sauteed mushrooms looked like they had been sitting in a pot forever, mashed potatoes and gravy looked sad and sloppy, literally a ice cream scoop and a ladle dipped deep into the mash to make a pool of gravy, blah. All of our steak was severely over seasoned with to much salt and took away from the flavor of the actual meat. I am happy I ordered the cheaper steak because the premium cut my wife ordered was the exact same way. The seasonal vegetable medley was not a medley. Everyone who ordered vegetables at the table, which was 7 of the patrons all received broccoli. How is that a seasonal vegetable medley? I was far from impressed by this place. If you are looking for a spike in your blood pressure, a lacklust experience, and staff that doesn't care about their patrons. By all means, waste your money here. You won't see me or my family at any of these establishments again.
(1)
Amber G.
Disappointed just wanted a good meal after work and it's not what I got! Instead I got slimy chicken a waitress that never came back to our table we had another girl that gave us the food and refills and we got our food before we got the bread?!?!?! I use to love this place but have been disappointed to many times!
(1)
Jim E.
Decent location! The services was a tad slow but we always enjoy the buns they serve and the decent menu with many choices. When we walked in around 4pm we were surprised how busy this location was and how big it was because the outside seemed a little dead as the area around Oakland Mall didn't seem as nice. We would go back to this location and enjoyed ourselves!
(4)
Regina S.
Lower middle class people rejoice!! We too can eat steak! This is, to me, the weaker, smaller sibling of Texas Roadhouse. The runt of the steakhouse litter, if you will. The rolls are the only thing that I would say maybe is slightly better here.. but only slightly... They're having their crazy specials again. This time an entree and 2 sides for $7.99 or a 4 course meal for 11.99. We had our eating hats on, and went for the 4 course. You get to choose an app, I chose shrooms. I was surprised at the sauce you get; it's horseradish. I didn't like this with my shrooms, however, I loved it on my chopped sirloin. Don't get the mashed potatoes, or the gravy for that matter. I've suffered so you don't have to. It's just yucky and you'll be sorry. Thankfully, there are roughly 13,468 other sides to choose from. The deals seem to be working, as the place was pretty hoppin on a Monday night at 8pm. I asked for salad and my chopped sirloin, and for dessert I ordered the strawberry cheesecake lil bucket. They were out so they gave me a regular piece of cheesecake. Total bonus! So, give your tired weary wallet a rest and go have a decent meal before they realize it's too cheap and change it back! Remember, Ixnay on the mashed potatoes and gravy!! Trust me on this one! /Value!!
(3)
S S.
We walk up to the unattended hostess station and wait directly in front of the stand. Meanwhile, a party of two walks in, then a party of four. A hostess/waitress walks up, seems she was doing double duty, looks around us to the END of the line and yells down to them for their name. The elderly greeter comes up and tells her all these people at the front of the line were here first. The hostess yells, "well, how am I supposed to know that?" She then thrusts the clipboard at her and says, "You do it yourself then!" We should have left, but she was pregnant and it seemed she was pulling double duty, so I excused her rudeness and stayed. Our waitress was good, our food was standard chain steakhouse fare, but super skimpy on the (delicious) sweet potato fries. It is true that first impressions mean everything. We won't be going back.
(2)
Gary B.
My review "disappeared" so here it is again from 11/13/2013: Some of us went to this place before hitting the movie theater. The happiest among us was just along for the ride and had their weird bread and butter. Someone's nachos were described as "lackluster". One of us was vegan and ordered simply steamed broccoli - she received butter fried broccoli. She was then told that if she wanted the steamed broccoli, she would have had to order the "healthy steamed broccoli". One of us had fried chicken - all she could taste was fish. I ordered a steak, rare, with broccoli and mashed potatoes - I received what I call "fish broccoli", medium well steak killed with salt, and potato glop. The murals on the walls should have clued us in to what our dinner experience would entail. I would be surprised if this place makes to the new year.
(1)
Sterling H.
After finding out my favorite Mexican restaurant (Lafonda) was closed after 9pm, I gave Logan's another try. They were out of prime rib, so I tried the 16 oz ribeye. The wife ordered chicken & shrimp, the kid got the chicken fingers kid's meal. The ribeye was suprisingly good, but way too fatty. I threw out 1/3 of the steak because of excess fat and gristle. The baked potato was good, and the loaded potato skins were good. After 9 pm on weekends they have happy hour, with drink and appetizer specials. The premium margaritas were good, and only $4. The wife liked her dinner, and the kids LOVED the bread. It scared my wife because although the bread was hot, fresh, and tasty, it came in a basket swimming in melted margarine. We would come back, but I hope that they have prime rib the next time. Oh, and for those that abhor the peanut shells on the floor, now they give you a bucket for the shells. I really don't care as I am not eating off the floor.
(4)
Alexx M.
We used to come here a lot as a family, and something always seemed to go wrong. The chicken on the Mesquite grilled chicken salad had come out raw to our table on numerous locations. Raw chicken?? I can understand serving a chicken that's been cooked for too long, but raw? It contaminates the entire salad. Once we sent it back, the kitchen threw the same chicken on the grill, and when it was cooked, threw it back on the original salad (I cut one of the egg pieces in half, so I knew it was the same salad). Can we talk about contamination? And this didn't just happen once. It happened on multiple occasions. Will NEVER go back. I've given them too many chances to make it up, and they never seem to fix the problem.
(1)
Denise W.
We've eaten here many times over the last few years. Most of the time, the food & service have been fine. There have been some rougher visits, but nothing that had stopped me from frequenting the place til now. Tonight my husband & I took our 7 yr old twin grandchildren with us. We went early (5 pm) and the place wasn't that busy. Service was still VERY slow (2 hours for dinner). Grandson's roadhouse burger came MISSING THE MEAT! My husband's, granddaughter's & my salads didn't make it out and we had to ask for them. I had ordered off the GLUTEN FREE menu, as I have celiac disease. Salad STILL came WITH CROUTONS (menu CLEARLY says it will be without croutons). I asked her to take it back and explained why. It appears the "new" salad was nothing more than the original one with the croutons removed. After dinner I left their parking lot and didn't drive 2 miles before becoming sick. I will now suffer for 2-3 DAYS because they didn't do it right.
(1)
Dan L.
The meal was just ok. nothing worth writing home about in my opinion. The filet Mignon was cooked to order and tender but didn't appear to have been seasoned at all. I found myself adding salt and pepper. (and I gave up adding salt years ago) the rolls also looked too greasy, I didn't bother eating any. this visit, we had the unfortunate experience of sitting right by a large group of loud people. I think the place is more a bar crowd type of place. I may go again, but I'm in no rush. maybe it is quieter during lunch.
(2)
Brian B.
I am trying not to write reviews on big national chains, but this experience left an indelible mark in my mind that I will never forget (my girlfriend doesn't let me forget it either since it was my idea to go there) It was horrendous. Words can't describe the meal, but I'll try. The only thing decent was the bread. The waitress was OK keeping the drinks full. The entrees were horrific. I ordered a ribeye. Now, I wasn't expecting a Ruth Chris-esque piece of meat, but this particular piece looked like Edward Scissorhands prepared it. It was literally falling apart. it appeared on the plate to be in 3-4 pieces. Temperature wasn't right, but after seeing the plate, I knew that was going to be the case. The veggies weren't cooked fully. Girlfriend ordered the Steak Salad. Sounded good in theory, but I give an F on execution. Who likes the sound steak tips, bacon, cheese, etc. on a salad. I know I do. This abomination was on the same level as my high school cafeteria salad bar. All iceberg lettuce that was almost white. The lettuce was put in a big bowl, like most salads. There were maybe a pinch of shredded cheddar cheese and very few bacon bits. It was paltry. The steak. Oh Lord. The picture looked great on the menu. Wow. The steak tips on the actual salad appeared to have been melon-balled off of sirloin. They weren't really, but it looked bad. Just lifeless blobs of red meat sitting in a bed of white lettuce. They tasted alright, albeit, too well done. i'd honestly rather eat at white castle or KFC than this place again.
(1)
Dominique K.
I thought the food was decent enough--especially for the price. My dining partner was happy when he found he could get his hamburger cooked the way he liked (medium-rare) and that Logan's ground its own meat in house. This last time we went, we had BBQ...which was passable and nicely spiced. It looks like they edited their menu a bit since the last time I was here, and I think that's probably a good thing. Places with phone book sized menus rarely do much well, and I think it makes sense to concentrate on what you do well rather than to try to do everything without mastering much of it. Good place to go if you're looking for a steak at a reasonable price in a casual atmosphere. One of the really nice features of this place is the "garage" room where you can book a larger group at no extra cost. I've been there a few times for lunch with a group of about a dozen folks...and it was nice to have our own space.
(3)
P K.
I love this place! I always order the new york strip or t-bone steak. They come out awesome. But there's one thing you MUST try. And that's their potato soup. I still remember the first time I tried it; that's how good it was. The potato soup is topped with cheese and bacon which compliments the soup very well. If anything, the soup should be the star of Logan's Roadhouse. Just 1 problem: Takes pretty long to get your food, but only because this place is usually filled.
(5)
Michael G.
The rolls here are great.. When they're cooked right, they're soft, hot and buttery and are served to everyone. I've never had a bad meal here... Nothing to absolutely rave about but always tasty. Monday - Wednesday they are running a special where you can get 2 full meals for $13.99 so if you want the most bang for your buck, this is the time to go! Also... they have the bucket of peanuts on the table... as addicting as they are... ease up and save room for your meal! :)
(4)
Martin S.
I ordered their baby back ribs here and ended up with a slab of 8 ribs. In other places this would be a half rack. I dont think I will be coming back here any more.
(1)
Robert C.
This was my first experience at a "roadhouse." I've been to many a "steakhouse" but not sure I've ever seen something described as a "house of the road" before coming to the Midwest. I think I'd describe the experience here as "high-end meh." I had a sirloin and some ribs, and surprisingly, the ribs were better than the steak, which was rather unimpressive. The peanut thing was really cool I thought - eat tons of unlimited peanuts and discard the shells however you see fit. I had not experienced this before, and it was fun. :D I'm not really sure you get your money's worth here based on this experience; if I want a steak I think I'm better off grilling it myself or, depending on the current level of laziness and money justified to spend, going elsewhere. Not bad, but not sure I'll be returning anytime soon,
(3)
Carrie B.
The husband and I realllllllly enjoy Logan's Roadhouse for a midweek treat. We enjoy getting a good meal at a decent price. They have been running both the 2-for-$13.00 and the 2-for-$19.99 deals for quite a while. A decent meal with delicious yeast rolls and generally friendly service every time. I could do without the peanuts on the floor and the food isn't exactly gourmet, but it's pretty solid A-OK!
(3)
Tom F.
Mmmm meat...grilled....potatoe, salad, I guess it's fine.... This is the last of the peanuts on the floor steakhouse. Love the rolls and butter. We stopped here after we took pictures for my court case in Clinton Township yelp.com/biz/clinton-tow… . I know my wife likes baked sweet potatoes and I remembered they have them here. It was nice and relaxing and we discussed our strategy for the court case here. She loved the baked sweet potatoe and sirloin, medium. I had the same steak, but I opted for the regular baked. We enjoy a middle of the road steak house periodically. I hadn't been here is about a year and it was a nice change of pace for a Sunday afternoon. Peanuts, rolls, steak, oh my...
(4)
Bethandjon M.
My dad and I went here for my birthday. It was dinnertime, just starting to get busy. Our waitress, Emina, was very nice and helpful. Food came very fast and service was consistent. My meal was perfect (catfish) but my dad's prime rib was slightly on the salty side and he didn't want to make a fuss over it. We were asked by 2 different managers how everything was and one of them could read that something was off so my dad told her but said it was no big deal. She offered another steak and was very accommodating but my dad ate his prime rib anyhow. We got the check in a very timely manner and saw they had taken a portion off the bill for the prime rib. It wasn't necessary but definitely appreciated. Would recommend this place to anyone wanting a good meal, great staff, and fast service! Thank you :-)
(5)
Valerie A.
It was my second time eating here. The food is good here! I like their rolls and butter (although I would admit not as good as Texas Roadhouse rolls and butter). Of course you get your bucket of peanuts. Their mason jar lemonade drinks are good. Last time I was there I ordered country fried steak. It was my first time eating that kind of dish and I loved it! It came with a side salad and a baked potato, although you can choose whatever sides you like. It was a lot of food for the money and I was happy with it. The only thing is I went for lunch in the afternoon and there were plenty of tables open but I still had to wait 10 minutes to be seated because they were under staffed. Luckily I wasn't in that much of a hurry but hopefully they can beef up their staff.
(4)
Randall G.
Nice laid back roadhouse vibe. Steaks are solid; fresh. Well prepared. Good place to watch the game grab a brew. Service is always prompt and friendly. Got a old school feel to it sorta. Some restaurants you feel like you have to be silent but you can have a convo maybe a couple laughs. The neon signage and decor is cool. This time I ordered the half slab with a Caesar salad and mushroom skewer. Ribs were tender mushrooms were par for the course. Good promotions and drink specials. You probably want to stick with the same steak section. Can't go wrong.
(4)
Chey E.
I had the most wonderful time here. We got sat in a corner booth, the timing of the food coming out was noticeably awesome, server was outstanding. I've had better steak - but great experience.
(4)
Engleburt H.
Laura is a great server ;-) food was great staff is great. I prefer this logans to the outback near my house. Its worth the i-75 traffic.
(5)
Ashley M.
Destinee was a great server. We ordered the prime rib with a sweet potato and a salad along with a NY strip with rice and corn. Their bread is wonderful! It is hot and buttery. Our service was great she is spunky and attentive. We enjoyed our meal here.
(4)
Pete K.
I placed an order over the phone and it wasn't ready until 50 minutes later! The service in here has definitely gone to hell. I used to frequent this place about six or seven years ago and it was a lot better back then. Looks like Texas Roadhouse will get my money from now on
(1)
Jason R.
Prime Rib should not taste like pot roast. The manager should understand that. When you call the manager over to complain, he should be understanding - not confused. On another visit our steaks were clearly started in the grill earlier in the day then microwaved to desired doneness later in the evening. Again, both the waiter and manager insured they were grilled to order and seemed confused... It doesn't take a Gordon Ramsey to know when a steak is grilled vs microwaved. My med-rare steak was dry and all it's juice / flavor was on the plate. We will not be back. Head south on John R. to Texas Roadhouse for better steaks...
(1)
John N.
ABSOLUTELY TERRIBLE! DO NOT GO HERE!! Service was VERY SLOW! Got there at 8pm tonight (Sat). They weren't very busy. Should have been a red flag...Not busy at 8pm on a Sat night???? The ONLY reason we decided to go to Logans was because Texas Roadhouse was WAY too busy with a 40 min. wait. Kind of gives you a clue between these 2 restaurants...Logans has definitely dropped the ball. We will NOT be coming back. We were seated fairly quickly. Waiter was nice but seemed busy and preoccupied. Took our order almost immediately on my insistence. We knew what we wanted to order. He disappeared for 15 min, then brought us drinks. 25 min went by and he brought rolls out. 10 min later my wife's meal came and they brought me a plate with just a steak on it. I said where's the rice and corn? He said it should be out real soon. My wife ordered her Ribeye med. It was rare. Really rare! Almost raw in the middle. No one asked her to cut into it to see if it was to her liking. She had to send it back to be cooked the proper way. Meanwhile I'm still waiting on my sides. 15 min later a girl brings out a cup of rice. A CUP! I said is this all I get? Where is the corn? Do you normally bring things out one at a time? She seemed clueless. I waited for 10 more min and finally my corn came out. Also my wife's steak came back...Finally! Waiter came by I asked if he can bring me more rice. Told him for a $25.00 dish I think this is a very small portion. He agreed and brought me more, after another long wait I might add.... The steaks were not of very good quality. Maybe a step above Ponderosa. That's pretty bad. They need to lower their prices to match their lower quality food. All in all, because of their SUPER SLOW service, low quality meat, small portioned sides, and inability in the kitchen I can not give them at least 1 star, but have to in order to post this review. As I said....ABSOLUTELY TERRIBLE! We will NOT be back.
(1)
Carole H.
I LOLed at a previous reviewer calling Logan's the "runt of the steakhouse litter." Hahaha. The food is ok, the bread is great, complimentary peanuts are great but I've never loved the whole shells on the floor thing. The service was sloooooowww. We must have waited at least 30 minutes for our food. My friend and I were seated where we could see straight into the kitchen, it was full of employees, all seemingly doing nothing, though. He had steak & shrimp, I had shrimp & veg. I would have preferred my shrimp a little more on the well done side, but they were still good. The mac & cheese side that we both got, tastes straight from the velveta box. (Then again, velveta mac & cheese isn't the worst, so whatever...) We ordered a couple of specialty drinks - mine was sickenly sweet and not too boozy. His was pretty good. For the price, I expected better. Certainly at least from the service. It's a chain steakhouse in the mall parking lot, though. We knew what we were getting ourselves into. There is no one to blame but ourselves.
(2)
Joe E.
Not really a lot to say about this place. The food was tasty and properly prepared. The service was ok. They did mess up and bring my wife the wrong steak but fixed the problem and took it off the bill. Overall nothing glorious or bad, pretty much what you expect from a chain restauarant.
(3)
Marisa P.
We are not big chain restaurant goers, but we always have a great time here. For the reviewer who gave Logan's 1 star because their child has a peanut allergy - we did discuss this as we ate with our kids and concluded that people with peanut allergies probably could not eat at Logan's. But to know the place is literally covered in peanuts and peanut shells, but go anyway, and expect them to create a peanut safe environment for you is just not fair. Sorry. We like the peanuts, the warm bread, the kids meals, and the food. My only complaint is that I personally don't eat a lot of meat and this is a meat focused place, but I won't ding them because, well, it is a STEAK HOUSE. So I can't really expect a wide variety of vegetarian entrees. We always have fabulous service here, and we are picky about service! Seated quickly, greeted quickly, drinks stay refilled, servers who seem genuinely happy and are nice to our kids. I have to hand it to this place, they do a great job.
(4)
Julie G.
This is the second time in the last few months that we decided to come here. The first visit was just okay and the server forgot our salads (we didn't get them at all...our entrees just showed up at the table in very little time). I felt bad about making a big deal over it because the server was an old acquaintance of our son. Anyway, she was pretty bad and gave most of her attention to the younger males two tables away from us. We got our salads boxed to go home and the meal (steak for him, burger for me) was just adequate. Best thing was drinks. Cut to our visit last night. Sat in the back of the restaurant next to a bunch of families with pretty loud kids, place was packed so I was just glad we didn't have to wait to long for any table. Server was pleasant but I could tell she was busy so I cut her some slack when she kept asking me to repeat my order through the night (of course she remembered every word my husband said though). Our food was just okay. I suppose when the food runner brings your steak out and asks you to cut into it you should probably oblige for a reason. I didn't and my steak (ordered medium) was very rare in just the middle. Hubby was alright with his brewski onion steak but said the cut of meat was grainy and chewy. I suppose we could of complained and made a huge fuss about the crappy sides--lukewarm mac & cheese, cold bread, semi-watery salad. We also could have made a fuss about no water until the end of our meal, no offer of any different kind of steak sauce besides A-1, having to wait a while for drinks because they were "slammed". We should have but didn't because we were starving and the food was just okay. I honestly have made better new york strips (my order) at home. We had a gift card and wanted to use it up. We decided at the end of the meal that we will be avoiding this place for a while and continue to dine at Texas Roadhouse a mile or two away. We gave this place a good try.
(2)
Steven M.
Tonight was my first experience here at Logan's roadhouse. 1 Star rating for a variety of reasons. First alert for parents. If your child is allergic to peanuts, Stay away. I knew this going in, and alerted my mother to think of a new restaurant but it was late and the family of 15 had already been notified to meet there. My mother had spoken with the manager about the peanut situation. We wanted to see what accommodations could be made for a child with peanut allergies. Given that peanuts and their shells are scattered all over the floor, she didn't even bother to give our area an extra wipe down to clear out any shells from underneath the table. My wife ended up leaving and taking the toddler home 15min into sitting down, according to our waitress, the oils in the back are peanut oil as well. Another reason for parents with children allergic to peanuts. We get seated, wipe everything in and around the toddler's area with a clorox wipe and sit down. Talk about SLOOOOW service. 15min till we finally placed our orders in for drinks another 10min till we received them. How hard is it to get drinks to your table fast? I honestly don't remember our waitresses name since she really didn't speak loud nor did she look like she wanted to work there. It's as if she wanted to be somewhere else. I honestly don't even know where the time went when I was waiting for a refill. I drink heavily, not beer or liqour, but just iced tea or pop. How long do I have to wait for a refill. Waitress didn't both to check up on us frequently enough for drinks. Food service took forever and you would think they could at least get the orders correct. Sadly, they failed miserably at even placing our food orders and drinks to the correct patrons. The food was supremely salty, sauteed mushrooms looked like they had been sitting in a pot forever, mashed potatoes and gravy looked sad and sloppy, literally a ice cream scoop and a ladle dipped deep into the mash to make a pool of gravy, blah. All of our steak was severely over seasoned with to much salt and took away from the flavor of the actual meat. I am happy I ordered the cheaper steak because the premium cut my wife ordered was the exact same way. The seasonal vegetable medley was not a medley. Everyone who ordered vegetables at the table, which was 7 of the patrons all received broccoli. How is that a seasonal vegetable medley? I was far from impressed by this place. If you are looking for a spike in your blood pressure, a lacklust experience, and staff that doesn't care about their patrons. By all means, waste your money here. You won't see me or my family at any of these establishments again.
(1)
Amber G.
Disappointed just wanted a good meal after work and it's not what I got! Instead I got slimy chicken a waitress that never came back to our table we had another girl that gave us the food and refills and we got our food before we got the bread?!?!?! I use to love this place but have been disappointed to many times!
(1)
Jim E.
Decent location! The services was a tad slow but we always enjoy the buns they serve and the decent menu with many choices. When we walked in around 4pm we were surprised how busy this location was and how big it was because the outside seemed a little dead as the area around Oakland Mall didn't seem as nice. We would go back to this location and enjoyed ourselves!
(4)
Regina S.
Lower middle class people rejoice!! We too can eat steak! This is, to me, the weaker, smaller sibling of Texas Roadhouse. The runt of the steakhouse litter, if you will. The rolls are the only thing that I would say maybe is slightly better here.. but only slightly... They're having their crazy specials again. This time an entree and 2 sides for $7.99 or a 4 course meal for 11.99. We had our eating hats on, and went for the 4 course. You get to choose an app, I chose shrooms. I was surprised at the sauce you get; it's horseradish. I didn't like this with my shrooms, however, I loved it on my chopped sirloin. Don't get the mashed potatoes, or the gravy for that matter. I've suffered so you don't have to. It's just yucky and you'll be sorry. Thankfully, there are roughly 13,468 other sides to choose from. The deals seem to be working, as the place was pretty hoppin on a Monday night at 8pm. I asked for salad and my chopped sirloin, and for dessert I ordered the strawberry cheesecake lil bucket. They were out so they gave me a regular piece of cheesecake. Total bonus! So, give your tired weary wallet a rest and go have a decent meal before they realize it's too cheap and change it back! Remember, Ixnay on the mashed potatoes and gravy!! Trust me on this one! /Value!!
(3)
S S.
We walk up to the unattended hostess station and wait directly in front of the stand. Meanwhile, a party of two walks in, then a party of four. A hostess/waitress walks up, seems she was doing double duty, looks around us to the END of the line and yells down to them for their name. The elderly greeter comes up and tells her all these people at the front of the line were here first. The hostess yells, "well, how am I supposed to know that?" She then thrusts the clipboard at her and says, "You do it yourself then!" We should have left, but she was pregnant and it seemed she was pulling double duty, so I excused her rudeness and stayed. Our waitress was good, our food was standard chain steakhouse fare, but super skimpy on the (delicious) sweet potato fries. It is true that first impressions mean everything. We won't be going back.
(2)
Gary B.
My review "disappeared" so here it is again from 11/13/2013: Some of us went to this place before hitting the movie theater. The happiest among us was just along for the ride and had their weird bread and butter. Someone's nachos were described as "lackluster". One of us was vegan and ordered simply steamed broccoli - she received butter fried broccoli. She was then told that if she wanted the steamed broccoli, she would have had to order the "healthy steamed broccoli". One of us had fried chicken - all she could taste was fish. I ordered a steak, rare, with broccoli and mashed potatoes - I received what I call "fish broccoli", medium well steak killed with salt, and potato glop. The murals on the walls should have clued us in to what our dinner experience would entail. I would be surprised if this place makes to the new year.
(1)
Sterling H.
After finding out my favorite Mexican restaurant (Lafonda) was closed after 9pm, I gave Logan's another try. They were out of prime rib, so I tried the 16 oz ribeye. The wife ordered chicken & shrimp, the kid got the chicken fingers kid's meal. The ribeye was suprisingly good, but way too fatty. I threw out 1/3 of the steak because of excess fat and gristle. The baked potato was good, and the loaded potato skins were good. After 9 pm on weekends they have happy hour, with drink and appetizer specials. The premium margaritas were good, and only $4. The wife liked her dinner, and the kids LOVED the bread. It scared my wife because although the bread was hot, fresh, and tasty, it came in a basket swimming in melted margarine. We would come back, but I hope that they have prime rib the next time. Oh, and for those that abhor the peanut shells on the floor, now they give you a bucket for the shells. I really don't care as I am not eating off the floor.
(4)
Alexx M.
We used to come here a lot as a family, and something always seemed to go wrong. The chicken on the Mesquite grilled chicken salad had come out raw to our table on numerous locations. Raw chicken?? I can understand serving a chicken that's been cooked for too long, but raw? It contaminates the entire salad. Once we sent it back, the kitchen threw the same chicken on the grill, and when it was cooked, threw it back on the original salad (I cut one of the egg pieces in half, so I knew it was the same salad). Can we talk about contamination? And this didn't just happen once. It happened on multiple occasions. Will NEVER go back. I've given them too many chances to make it up, and they never seem to fix the problem.
(1)
Tom F.
Mmmm meat...grilled....potatoe, salad, I guess it's fine.... This is the last of the peanuts on the floor steakhouse. Love the rolls and butter. We stopped here after we took pictures for my court case in Clinton Township yelp.com/biz/clinton-tow… . I know my wife likes baked sweet potatoes and I remembered they have them here. It was nice and relaxing and we discussed our strategy for the court case here. She loved the baked sweet potatoe and sirloin, medium. I had the same steak, but I opted for the regular baked. We enjoy a middle of the road steak house periodically. I hadn't been here is about a year and it was a nice change of pace for a Sunday afternoon. Peanuts, rolls, steak, oh my...
(4)
Bethandjon M.
My dad and I went here for my birthday. It was dinnertime, just starting to get busy. Our waitress, Emina, was very nice and helpful. Food came very fast and service was consistent. My meal was perfect (catfish) but my dad's prime rib was slightly on the salty side and he didn't want to make a fuss over it. We were asked by 2 different managers how everything was and one of them could read that something was off so my dad told her but said it was no big deal. She offered another steak and was very accommodating but my dad ate his prime rib anyhow. We got the check in a very timely manner and saw they had taken a portion off the bill for the prime rib. It wasn't necessary but definitely appreciated. Would recommend this place to anyone wanting a good meal, great staff, and fast service! Thank you :-)
(5)
Sadie D.
So I rarely do reviews but my server Nick was awesome! No matter how busy it got he continued to check in on my son and I and advised what his favorite dish was which turned out to be my new favorite. He was very courteous and provided eye contact which some people don't really give anymore which shows you are in tune and actively listening. My son and I had an amazing evening at the place and with the A-1 service that Nick provided we will definitely be back!
(5)
Al P.
***update*** after posting the below review, I got a generic response from Logan's asking me to take a survey to help make my next experience better.*** Went with a small party. Waitstaff was friendly but paid more attention to their other tables. I am not asking for exclusive service, but checking in and bringing food in a timely manner would have been appreciated. One of the guests at our table broke a glass. Aside from the waiter picking up the largest single chunk of glass, my sister-in-law had to clean up the rest of it and wipe up all the spilled drink. Lucky for us the waiter left a towel and tray. Food was below average. Ordered the 16oz ribeye with a Caesar salad. Steak came out first. Manager asked how everything was and we mentioned we never received our salad...he rolled his eyes like we were at fault. No rolls were initially served. After asking four different servers for some rolls, we finally got them at the same time as our bill. The ribeye was the quality of I would expect a steak cooked at 7-11 would be...very chewy with very little marbling. There is a reason we this is the first time here in almost 5 years...it takes about five years to forget the previous experience.
(1)
Papa D.
30-35 minutes and counting and finally some crew at this restaurant approached us after the two tables beside our table (we came in & were sitted in first than them) has their orders taken way ahead of us, then we have to wait again for our 30 min-already-delayed order. Now's the great time to review this place . There are few times in life that I came in to eat a little hungrier than average days and today's the day that I have to wait for my food the longest to the point that my hunger for delicious bone-in rib eye steak has already past... Whats the point of eating this when all you want now is to get out and never come back in this particular Logan's.. Noticed one of their workers that took us to our table never twisted her facial muscles to offer a smile ( hospitality 101-fail) she should have not gone to work. The food has arrived after 20 mins. At this point in time, hunger and my desire to eat has flown away & left me, this so-called juicy rib eye steak right in front of me is plainly just looked like a brown un inviting piece of meat for me..that's all! My child & my wife has lost their appetites as well. What a great Father's day to celebrate at Logan's, they surely can make you lose your appetite. Thanks for one unforgettable father's day in my life. Poor service. Fair Rib-eye steak. Came out from this place upset & disappointed.
(1)
Tim P.
Food sucks! Service sucks! Bartender was out smoking for an hour while we sat and waiting for our good and then our check. Avoid at all costs
(1)
taulant g.
This please don't even deserves a one star .... by far the worst restaurant I have been too . Ps . Bye for McDonald's got better service and food than them
(1)
Jacob W.
This is my first time here and it was absolutely ridiculous. First, we walked in and waited 5 minutes at an un-manned hostess station. Once somebody comes up, she has an attitude and tells us it'll be 10-15 minutes. When I asked her if she needed our names, she just told us no with an attitude and to have a seat and they will help us when they can. After being seated, our waitress was prompt at first. After taking our order, she never showed again until it was time to get our checks. Other servers had to assist us with our food and everything. We never got refills on our drinks. Now I would understand if it was busy but it didn't seem packed at all. When she came to give us our checks, she just handed them to us and left. Didn't bother to even say anything. Guess I had higher expectations. I was disappointed.
(1)
Sandra C.
We selected Logan's for our annual Christmas party and we were not disappointed. The steaks were cooked to perfection and the service was as good as you can find anywhere. Angie was our server and she was friendly, professional, and attentive. The Location of this Logan's was in Troy at 14 Mile and John R, right in front of Oakland Mall. Angie even took some group photos of us and her kindness made our get-together a really happy occasion. All I can say is thank you to the cooks for preparing such delicious food and especially a big thank you to Angie for the great service. Ask to sit in her section if you go to this Logan's. You won't be disappointed.
(4)
Karen S.
Texas Roadhouse- this is not! We had dined here in February and at that time our meal and service was so horrible ( took an hour and 10 minutes to get our food, which was overcooked and cold at the same time) that they comped the entire meal and offered us a $40 comp on a future visit. ( that should be a clue to really bad everything!) Here it is September and we finally decided to go back and use that credit. We were seated quickly on this Friday night, there was no waiting at 6:30pm although 3/4th of the restaurant was seated. We waited 15 minutes before they realized we hadn't been greeted. Once greeted we ordered drinks and informed the waitress of our comp on record from 7 months before. We placed our full order since we had so much time to look at the menu. Twelve minutes later she showed up with our sodas. Nine minutes later she came back with rolls. It took 35 minutes to receive our meal for the three of us. Two meals came at once, the other a few minutes later. A couple of the sides also showed up after the first two people were half done with their dinner. No refills were offered, waitress checked on us when delivering the bill. ( other servers delivered the food) Of course she forgot the credit and had to redo the bill. One of the managers who had been running food back a few times and delivering with other complaints around us came to see how we were doing. After explaining how the dinner had gone so far she apologized for our service saying she is new to that location and had been there for only two weeks. She hoped our next experience would be better. I'm sure its been a rough two weeks already with how busy she was. You would think after such a bad experience previously where they comped our entire meal and now a $40 credit, they would have played a little more attention closely to our table. They are definitely not worried about customer service.
(1)
Todd J.
Came in for lunch on Saturday. Had the chicken fried steak. Never saw the meat cut so thin. Left hungry. Food came fast at least, probably due to the place being empty.
(2)
Becki B.
I'm a much bigger fan of chain restaurants than I am of cooking :) This makes me very easy to please. But when we dined at Logan's a couple nights ago with some friends, the whole experience was pretty lackluster. Our waitress wanted to be somewhere else. I'm not sure where, but it wasn't at the restaurant bringing annoying people dinner-type stuff. We figured if we asked for things straight from the guy who appeared to be the floor manager that he'd realize the waitress really wasn't concerned with our satisfaction. Nah, he was apparently bored enough to be happy to fetch things back and forth from the kitchen. The food was fine (although my grilled shrimp was pretty salty), and we'll probably even be back. I just wish I had caught the waitresses name so we could sit somewhere else...
(3)
Ed L.
My wife and I came in for lunch today (5.11.15, approx 11:30am). We each ordered a 12oz ribeye. Our server was quite pleasant (I believe her name was Kim?) very professional, prompt and didn't try to push any extras on us, which is refreshing to see in a chain restaurant. The steak was not over/under done for either of us. We will definitely be back at some point (probably quite soon). Keep up the great work!
(4)
Dominique K.
I thought the food was decent enough--especially for the price. My dining partner was happy when he found he could get his hamburger cooked the way he liked (medium-rare) and that Logan's ground its own meat in house. This last time we went, we had BBQ...which was passable and nicely spiced. It looks like they edited their menu a bit since the last time I was here, and I think that's probably a good thing. Places with phone book sized menus rarely do much well, and I think it makes sense to concentrate on what you do well rather than to try to do everything without mastering much of it. Good place to go if you're looking for a steak at a reasonable price in a casual atmosphere. One of the really nice features of this place is the "garage" room where you can book a larger group at no extra cost. I've been there a few times for lunch with a group of about a dozen folks...and it was nice to have our own space.
(3)
P K.
I love this place! I always order the new york strip or t-bone steak. They come out awesome. But there's one thing you MUST try. And that's their potato soup. I still remember the first time I tried it; that's how good it was. The potato soup is topped with cheese and bacon which compliments the soup very well. If anything, the soup should be the star of Logan's Roadhouse. Just 1 problem: Takes pretty long to get your food, but only because this place is usually filled.
(5)
Michael G.
The rolls here are great.. When they're cooked right, they're soft, hot and buttery and are served to everyone. I've never had a bad meal here... Nothing to absolutely rave about but always tasty. Monday - Wednesday they are running a special where you can get 2 full meals for $13.99 so if you want the most bang for your buck, this is the time to go! Also... they have the bucket of peanuts on the table... as addicting as they are... ease up and save room for your meal! :)
(4)
Martin S.
I ordered their baby back ribs here and ended up with a slab of 8 ribs. In other places this would be a half rack. I dont think I will be coming back here any more.
(1)
Robert C.
This was my first experience at a "roadhouse." I've been to many a "steakhouse" but not sure I've ever seen something described as a "house of the road" before coming to the Midwest. I think I'd describe the experience here as "high-end meh." I had a sirloin and some ribs, and surprisingly, the ribs were better than the steak, which was rather unimpressive. The peanut thing was really cool I thought - eat tons of unlimited peanuts and discard the shells however you see fit. I had not experienced this before, and it was fun. :D I'm not really sure you get your money's worth here based on this experience; if I want a steak I think I'm better off grilling it myself or, depending on the current level of laziness and money justified to spend, going elsewhere. Not bad, but not sure I'll be returning anytime soon,
(3)
Carrie B.
The husband and I realllllllly enjoy Logan's Roadhouse for a midweek treat. We enjoy getting a good meal at a decent price. They have been running both the 2-for-$13.00 and the 2-for-$19.99 deals for quite a while. A decent meal with delicious yeast rolls and generally friendly service every time. I could do without the peanuts on the floor and the food isn't exactly gourmet, but it's pretty solid A-OK!
(3)
Denise W.
We've eaten here many times over the last few years. Most of the time, the food & service have been fine. There have been some rougher visits, but nothing that had stopped me from frequenting the place til now. Tonight my husband & I took our 7 yr old twin grandchildren with us. We went early (5 pm) and the place wasn't that busy. Service was still VERY slow (2 hours for dinner). Grandson's roadhouse burger came MISSING THE MEAT! My husband's, granddaughter's & my salads didn't make it out and we had to ask for them. I had ordered off the GLUTEN FREE menu, as I have celiac disease. Salad STILL came WITH CROUTONS (menu CLEARLY says it will be without croutons). I asked her to take it back and explained why. It appears the "new" salad was nothing more than the original one with the croutons removed. After dinner I left their parking lot and didn't drive 2 miles before becoming sick. I will now suffer for 2-3 DAYS because they didn't do it right.
(1)
Dan L.
The meal was just ok. nothing worth writing home about in my opinion. The filet Mignon was cooked to order and tender but didn't appear to have been seasoned at all. I found myself adding salt and pepper. (and I gave up adding salt years ago) the rolls also looked too greasy, I didn't bother eating any. this visit, we had the unfortunate experience of sitting right by a large group of loud people. I think the place is more a bar crowd type of place. I may go again, but I'm in no rush. maybe it is quieter during lunch.
(2)
Brian B.
I am trying not to write reviews on big national chains, but this experience left an indelible mark in my mind that I will never forget (my girlfriend doesn't let me forget it either since it was my idea to go there) It was horrendous. Words can't describe the meal, but I'll try. The only thing decent was the bread. The waitress was OK keeping the drinks full. The entrees were horrific. I ordered a ribeye. Now, I wasn't expecting a Ruth Chris-esque piece of meat, but this particular piece looked like Edward Scissorhands prepared it. It was literally falling apart. it appeared on the plate to be in 3-4 pieces. Temperature wasn't right, but after seeing the plate, I knew that was going to be the case. The veggies weren't cooked fully. Girlfriend ordered the Steak Salad. Sounded good in theory, but I give an F on execution. Who likes the sound steak tips, bacon, cheese, etc. on a salad. I know I do. This abomination was on the same level as my high school cafeteria salad bar. All iceberg lettuce that was almost white. The lettuce was put in a big bowl, like most salads. There were maybe a pinch of shredded cheddar cheese and very few bacon bits. It was paltry. The steak. Oh Lord. The picture looked great on the menu. Wow. The steak tips on the actual salad appeared to have been melon-balled off of sirloin. They weren't really, but it looked bad. Just lifeless blobs of red meat sitting in a bed of white lettuce. They tasted alright, albeit, too well done. i'd honestly rather eat at white castle or KFC than this place again.
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Loud Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Sadie D.
So I rarely do reviews but my server Nick was awesome! No matter how busy it got he continued to check in on my son and I and advised what his favorite dish was which turned out to be my new favorite. He was very courteous and provided eye contact which some people don't really give anymore which shows you are in tune and actively listening. My son and I had an amazing evening at the place and with the A-1 service that Nick provided we will definitely be back!
(5)Al P.
***update*** after posting the below review, I got a generic response from Logan's asking me to take a survey to help make my next experience better.*** Went with a small party. Waitstaff was friendly but paid more attention to their other tables. I am not asking for exclusive service, but checking in and bringing food in a timely manner would have been appreciated. One of the guests at our table broke a glass. Aside from the waiter picking up the largest single chunk of glass, my sister-in-law had to clean up the rest of it and wipe up all the spilled drink. Lucky for us the waiter left a towel and tray. Food was below average. Ordered the 16oz ribeye with a Caesar salad. Steak came out first. Manager asked how everything was and we mentioned we never received our salad...he rolled his eyes like we were at fault. No rolls were initially served. After asking four different servers for some rolls, we finally got them at the same time as our bill. The ribeye was the quality of I would expect a steak cooked at 7-11 would be...very chewy with very little marbling. There is a reason we this is the first time here in almost 5 years...it takes about five years to forget the previous experience.
(1)Papa D.
30-35 minutes and counting and finally some crew at this restaurant approached us after the two tables beside our table (we came in & were sitted in first than them) has their orders taken way ahead of us, then we have to wait again for our 30 min-already-delayed order. Now's the great time to review this place . There are few times in life that I came in to eat a little hungrier than average days and today's the day that I have to wait for my food the longest to the point that my hunger for delicious bone-in rib eye steak has already past... Whats the point of eating this when all you want now is to get out and never come back in this particular Logan's.. Noticed one of their workers that took us to our table never twisted her facial muscles to offer a smile ( hospitality 101-fail) she should have not gone to work. The food has arrived after 20 mins. At this point in time, hunger and my desire to eat has flown away & left me, this so-called juicy rib eye steak right in front of me is plainly just looked like a brown un inviting piece of meat for me..that's all! My child & my wife has lost their appetites as well. What a great Father's day to celebrate at Logan's, they surely can make you lose your appetite. Thanks for one unforgettable father's day in my life. Poor service. Fair Rib-eye steak. Came out from this place upset & disappointed.
(1)Tim P.
Food sucks! Service sucks! Bartender was out smoking for an hour while we sat and waiting for our good and then our check. Avoid at all costs
(1)taulant g.
This please don't even deserves a one star .... by far the worst restaurant I have been too . Ps . Bye for McDonald's got better service and food than them
(1)Jacob W.
This is my first time here and it was absolutely ridiculous. First, we walked in and waited 5 minutes at an un-manned hostess station. Once somebody comes up, she has an attitude and tells us it'll be 10-15 minutes. When I asked her if she needed our names, she just told us no with an attitude and to have a seat and they will help us when they can. After being seated, our waitress was prompt at first. After taking our order, she never showed again until it was time to get our checks. Other servers had to assist us with our food and everything. We never got refills on our drinks. Now I would understand if it was busy but it didn't seem packed at all. When she came to give us our checks, she just handed them to us and left. Didn't bother to even say anything. Guess I had higher expectations. I was disappointed.
(1)Sandra C.
We selected Logan's for our annual Christmas party and we were not disappointed. The steaks were cooked to perfection and the service was as good as you can find anywhere. Angie was our server and she was friendly, professional, and attentive. The Location of this Logan's was in Troy at 14 Mile and John R, right in front of Oakland Mall. Angie even took some group photos of us and her kindness made our get-together a really happy occasion. All I can say is thank you to the cooks for preparing such delicious food and especially a big thank you to Angie for the great service. Ask to sit in her section if you go to this Logan's. You won't be disappointed.
(4)Karen S.
Texas Roadhouse- this is not! We had dined here in February and at that time our meal and service was so horrible ( took an hour and 10 minutes to get our food, which was overcooked and cold at the same time) that they comped the entire meal and offered us a $40 comp on a future visit. ( that should be a clue to really bad everything!) Here it is September and we finally decided to go back and use that credit. We were seated quickly on this Friday night, there was no waiting at 6:30pm although 3/4th of the restaurant was seated. We waited 15 minutes before they realized we hadn't been greeted. Once greeted we ordered drinks and informed the waitress of our comp on record from 7 months before. We placed our full order since we had so much time to look at the menu. Twelve minutes later she showed up with our sodas. Nine minutes later she came back with rolls. It took 35 minutes to receive our meal for the three of us. Two meals came at once, the other a few minutes later. A couple of the sides also showed up after the first two people were half done with their dinner. No refills were offered, waitress checked on us when delivering the bill. ( other servers delivered the food) Of course she forgot the credit and had to redo the bill. One of the managers who had been running food back a few times and delivering with other complaints around us came to see how we were doing. After explaining how the dinner had gone so far she apologized for our service saying she is new to that location and had been there for only two weeks. She hoped our next experience would be better. I'm sure its been a rough two weeks already with how busy she was. You would think after such a bad experience previously where they comped our entire meal and now a $40 credit, they would have played a little more attention closely to our table. They are definitely not worried about customer service.
(1)Todd J.
Came in for lunch on Saturday. Had the chicken fried steak. Never saw the meat cut so thin. Left hungry. Food came fast at least, probably due to the place being empty.
(2)Becki B.
I'm a much bigger fan of chain restaurants than I am of cooking :) This makes me very easy to please. But when we dined at Logan's a couple nights ago with some friends, the whole experience was pretty lackluster. Our waitress wanted to be somewhere else. I'm not sure where, but it wasn't at the restaurant bringing annoying people dinner-type stuff. We figured if we asked for things straight from the guy who appeared to be the floor manager that he'd realize the waitress really wasn't concerned with our satisfaction. Nah, he was apparently bored enough to be happy to fetch things back and forth from the kitchen. The food was fine (although my grilled shrimp was pretty salty), and we'll probably even be back. I just wish I had caught the waitresses name so we could sit somewhere else...
(3)Ed L.
My wife and I came in for lunch today (5.11.15, approx 11:30am). We each ordered a 12oz ribeye. Our server was quite pleasant (I believe her name was Kim?) very professional, prompt and didn't try to push any extras on us, which is refreshing to see in a chain restaurant. The steak was not over/under done for either of us. We will definitely be back at some point (probably quite soon). Keep up the great work!
(4)Valerie A.
It was my second time eating here. The food is good here! I like their rolls and butter (although I would admit not as good as Texas Roadhouse rolls and butter). Of course you get your bucket of peanuts. Their mason jar lemonade drinks are good. Last time I was there I ordered country fried steak. It was my first time eating that kind of dish and I loved it! It came with a side salad and a baked potato, although you can choose whatever sides you like. It was a lot of food for the money and I was happy with it. The only thing is I went for lunch in the afternoon and there were plenty of tables open but I still had to wait 10 minutes to be seated because they were under staffed. Luckily I wasn't in that much of a hurry but hopefully they can beef up their staff.
(4)Randall G.
Nice laid back roadhouse vibe. Steaks are solid; fresh. Well prepared. Good place to watch the game grab a brew. Service is always prompt and friendly. Got a old school feel to it sorta. Some restaurants you feel like you have to be silent but you can have a convo maybe a couple laughs. The neon signage and decor is cool. This time I ordered the half slab with a Caesar salad and mushroom skewer. Ribs were tender mushrooms were par for the course. Good promotions and drink specials. You probably want to stick with the same steak section. Can't go wrong.
(4)Chey E.
I had the most wonderful time here. We got sat in a corner booth, the timing of the food coming out was noticeably awesome, server was outstanding. I've had better steak - but great experience.
(4)Engleburt H.
Laura is a great server ;-) food was great staff is great. I prefer this logans to the outback near my house. Its worth the i-75 traffic.
(5)Ashley M.
Destinee was a great server. We ordered the prime rib with a sweet potato and a salad along with a NY strip with rice and corn. Their bread is wonderful! It is hot and buttery. Our service was great she is spunky and attentive. We enjoyed our meal here.
(4)Pete K.
I placed an order over the phone and it wasn't ready until 50 minutes later! The service in here has definitely gone to hell. I used to frequent this place about six or seven years ago and it was a lot better back then. Looks like Texas Roadhouse will get my money from now on
(1)Jason R.
Prime Rib should not taste like pot roast. The manager should understand that. When you call the manager over to complain, he should be understanding - not confused. On another visit our steaks were clearly started in the grill earlier in the day then microwaved to desired doneness later in the evening. Again, both the waiter and manager insured they were grilled to order and seemed confused... It doesn't take a Gordon Ramsey to know when a steak is grilled vs microwaved. My med-rare steak was dry and all it's juice / flavor was on the plate. We will not be back. Head south on John R. to Texas Roadhouse for better steaks...
(1)John N.
ABSOLUTELY TERRIBLE! DO NOT GO HERE!! Service was VERY SLOW! Got there at 8pm tonight (Sat). They weren't very busy. Should have been a red flag...Not busy at 8pm on a Sat night???? The ONLY reason we decided to go to Logans was because Texas Roadhouse was WAY too busy with a 40 min. wait. Kind of gives you a clue between these 2 restaurants...Logans has definitely dropped the ball. We will NOT be coming back. We were seated fairly quickly. Waiter was nice but seemed busy and preoccupied. Took our order almost immediately on my insistence. We knew what we wanted to order. He disappeared for 15 min, then brought us drinks. 25 min went by and he brought rolls out. 10 min later my wife's meal came and they brought me a plate with just a steak on it. I said where's the rice and corn? He said it should be out real soon. My wife ordered her Ribeye med. It was rare. Really rare! Almost raw in the middle. No one asked her to cut into it to see if it was to her liking. She had to send it back to be cooked the proper way. Meanwhile I'm still waiting on my sides. 15 min later a girl brings out a cup of rice. A CUP! I said is this all I get? Where is the corn? Do you normally bring things out one at a time? She seemed clueless. I waited for 10 more min and finally my corn came out. Also my wife's steak came back...Finally! Waiter came by I asked if he can bring me more rice. Told him for a $25.00 dish I think this is a very small portion. He agreed and brought me more, after another long wait I might add.... The steaks were not of very good quality. Maybe a step above Ponderosa. That's pretty bad. They need to lower their prices to match their lower quality food. All in all, because of their SUPER SLOW service, low quality meat, small portioned sides, and inability in the kitchen I can not give them at least 1 star, but have to in order to post this review. As I said....ABSOLUTELY TERRIBLE! We will NOT be back.
(1)Carole H.
I LOLed at a previous reviewer calling Logan's the "runt of the steakhouse litter." Hahaha. The food is ok, the bread is great, complimentary peanuts are great but I've never loved the whole shells on the floor thing. The service was sloooooowww. We must have waited at least 30 minutes for our food. My friend and I were seated where we could see straight into the kitchen, it was full of employees, all seemingly doing nothing, though. He had steak & shrimp, I had shrimp & veg. I would have preferred my shrimp a little more on the well done side, but they were still good. The mac & cheese side that we both got, tastes straight from the velveta box. (Then again, velveta mac & cheese isn't the worst, so whatever...) We ordered a couple of specialty drinks - mine was sickenly sweet and not too boozy. His was pretty good. For the price, I expected better. Certainly at least from the service. It's a chain steakhouse in the mall parking lot, though. We knew what we were getting ourselves into. There is no one to blame but ourselves.
(2)Joe E.
Not really a lot to say about this place. The food was tasty and properly prepared. The service was ok. They did mess up and bring my wife the wrong steak but fixed the problem and took it off the bill. Overall nothing glorious or bad, pretty much what you expect from a chain restauarant.
(3)Marisa P.
We are not big chain restaurant goers, but we always have a great time here. For the reviewer who gave Logan's 1 star because their child has a peanut allergy - we did discuss this as we ate with our kids and concluded that people with peanut allergies probably could not eat at Logan's. But to know the place is literally covered in peanuts and peanut shells, but go anyway, and expect them to create a peanut safe environment for you is just not fair. Sorry. We like the peanuts, the warm bread, the kids meals, and the food. My only complaint is that I personally don't eat a lot of meat and this is a meat focused place, but I won't ding them because, well, it is a STEAK HOUSE. So I can't really expect a wide variety of vegetarian entrees. We always have fabulous service here, and we are picky about service! Seated quickly, greeted quickly, drinks stay refilled, servers who seem genuinely happy and are nice to our kids. I have to hand it to this place, they do a great job.
(4)Julie G.
This is the second time in the last few months that we decided to come here. The first visit was just okay and the server forgot our salads (we didn't get them at all...our entrees just showed up at the table in very little time). I felt bad about making a big deal over it because the server was an old acquaintance of our son. Anyway, she was pretty bad and gave most of her attention to the younger males two tables away from us. We got our salads boxed to go home and the meal (steak for him, burger for me) was just adequate. Best thing was drinks. Cut to our visit last night. Sat in the back of the restaurant next to a bunch of families with pretty loud kids, place was packed so I was just glad we didn't have to wait to long for any table. Server was pleasant but I could tell she was busy so I cut her some slack when she kept asking me to repeat my order through the night (of course she remembered every word my husband said though). Our food was just okay. I suppose when the food runner brings your steak out and asks you to cut into it you should probably oblige for a reason. I didn't and my steak (ordered medium) was very rare in just the middle. Hubby was alright with his brewski onion steak but said the cut of meat was grainy and chewy. I suppose we could of complained and made a huge fuss about the crappy sides--lukewarm mac & cheese, cold bread, semi-watery salad. We also could have made a fuss about no water until the end of our meal, no offer of any different kind of steak sauce besides A-1, having to wait a while for drinks because they were "slammed". We should have but didn't because we were starving and the food was just okay. I honestly have made better new york strips (my order) at home. We had a gift card and wanted to use it up. We decided at the end of the meal that we will be avoiding this place for a while and continue to dine at Texas Roadhouse a mile or two away. We gave this place a good try.
(2)Steven M.
Tonight was my first experience here at Logan's roadhouse. 1 Star rating for a variety of reasons. First alert for parents. If your child is allergic to peanuts, Stay away. I knew this going in, and alerted my mother to think of a new restaurant but it was late and the family of 15 had already been notified to meet there. My mother had spoken with the manager about the peanut situation. We wanted to see what accommodations could be made for a child with peanut allergies. Given that peanuts and their shells are scattered all over the floor, she didn't even bother to give our area an extra wipe down to clear out any shells from underneath the table. My wife ended up leaving and taking the toddler home 15min into sitting down, according to our waitress, the oils in the back are peanut oil as well. Another reason for parents with children allergic to peanuts. We get seated, wipe everything in and around the toddler's area with a clorox wipe and sit down. Talk about SLOOOOW service. 15min till we finally placed our orders in for drinks another 10min till we received them. How hard is it to get drinks to your table fast? I honestly don't remember our waitresses name since she really didn't speak loud nor did she look like she wanted to work there. It's as if she wanted to be somewhere else. I honestly don't even know where the time went when I was waiting for a refill. I drink heavily, not beer or liqour, but just iced tea or pop. How long do I have to wait for a refill. Waitress didn't both to check up on us frequently enough for drinks. Food service took forever and you would think they could at least get the orders correct. Sadly, they failed miserably at even placing our food orders and drinks to the correct patrons. The food was supremely salty, sauteed mushrooms looked like they had been sitting in a pot forever, mashed potatoes and gravy looked sad and sloppy, literally a ice cream scoop and a ladle dipped deep into the mash to make a pool of gravy, blah. All of our steak was severely over seasoned with to much salt and took away from the flavor of the actual meat. I am happy I ordered the cheaper steak because the premium cut my wife ordered was the exact same way. The seasonal vegetable medley was not a medley. Everyone who ordered vegetables at the table, which was 7 of the patrons all received broccoli. How is that a seasonal vegetable medley? I was far from impressed by this place. If you are looking for a spike in your blood pressure, a lacklust experience, and staff that doesn't care about their patrons. By all means, waste your money here. You won't see me or my family at any of these establishments again.
(1)Amber G.
Disappointed just wanted a good meal after work and it's not what I got! Instead I got slimy chicken a waitress that never came back to our table we had another girl that gave us the food and refills and we got our food before we got the bread?!?!?! I use to love this place but have been disappointed to many times!
(1)Jim E.
Decent location! The services was a tad slow but we always enjoy the buns they serve and the decent menu with many choices. When we walked in around 4pm we were surprised how busy this location was and how big it was because the outside seemed a little dead as the area around Oakland Mall didn't seem as nice. We would go back to this location and enjoyed ourselves!
(4)Regina S.
Lower middle class people rejoice!! We too can eat steak! This is, to me, the weaker, smaller sibling of Texas Roadhouse. The runt of the steakhouse litter, if you will. The rolls are the only thing that I would say maybe is slightly better here.. but only slightly... They're having their crazy specials again. This time an entree and 2 sides for $7.99 or a 4 course meal for 11.99. We had our eating hats on, and went for the 4 course. You get to choose an app, I chose shrooms. I was surprised at the sauce you get; it's horseradish. I didn't like this with my shrooms, however, I loved it on my chopped sirloin. Don't get the mashed potatoes, or the gravy for that matter. I've suffered so you don't have to. It's just yucky and you'll be sorry. Thankfully, there are roughly 13,468 other sides to choose from. The deals seem to be working, as the place was pretty hoppin on a Monday night at 8pm. I asked for salad and my chopped sirloin, and for dessert I ordered the strawberry cheesecake lil bucket. They were out so they gave me a regular piece of cheesecake. Total bonus! So, give your tired weary wallet a rest and go have a decent meal before they realize it's too cheap and change it back! Remember, Ixnay on the mashed potatoes and gravy!! Trust me on this one! /Value!!
(3)S S.
We walk up to the unattended hostess station and wait directly in front of the stand. Meanwhile, a party of two walks in, then a party of four. A hostess/waitress walks up, seems she was doing double duty, looks around us to the END of the line and yells down to them for their name. The elderly greeter comes up and tells her all these people at the front of the line were here first. The hostess yells, "well, how am I supposed to know that?" She then thrusts the clipboard at her and says, "You do it yourself then!" We should have left, but she was pregnant and it seemed she was pulling double duty, so I excused her rudeness and stayed. Our waitress was good, our food was standard chain steakhouse fare, but super skimpy on the (delicious) sweet potato fries. It is true that first impressions mean everything. We won't be going back.
(2)Gary B.
My review "disappeared" so here it is again from 11/13/2013: Some of us went to this place before hitting the movie theater. The happiest among us was just along for the ride and had their weird bread and butter. Someone's nachos were described as "lackluster". One of us was vegan and ordered simply steamed broccoli - she received butter fried broccoli. She was then told that if she wanted the steamed broccoli, she would have had to order the "healthy steamed broccoli". One of us had fried chicken - all she could taste was fish. I ordered a steak, rare, with broccoli and mashed potatoes - I received what I call "fish broccoli", medium well steak killed with salt, and potato glop. The murals on the walls should have clued us in to what our dinner experience would entail. I would be surprised if this place makes to the new year.
(1)Sterling H.
After finding out my favorite Mexican restaurant (Lafonda) was closed after 9pm, I gave Logan's another try. They were out of prime rib, so I tried the 16 oz ribeye. The wife ordered chicken & shrimp, the kid got the chicken fingers kid's meal. The ribeye was suprisingly good, but way too fatty. I threw out 1/3 of the steak because of excess fat and gristle. The baked potato was good, and the loaded potato skins were good. After 9 pm on weekends they have happy hour, with drink and appetizer specials. The premium margaritas were good, and only $4. The wife liked her dinner, and the kids LOVED the bread. It scared my wife because although the bread was hot, fresh, and tasty, it came in a basket swimming in melted margarine. We would come back, but I hope that they have prime rib the next time. Oh, and for those that abhor the peanut shells on the floor, now they give you a bucket for the shells. I really don't care as I am not eating off the floor.
(4)Alexx M.
We used to come here a lot as a family, and something always seemed to go wrong. The chicken on the Mesquite grilled chicken salad had come out raw to our table on numerous locations. Raw chicken?? I can understand serving a chicken that's been cooked for too long, but raw? It contaminates the entire salad. Once we sent it back, the kitchen threw the same chicken on the grill, and when it was cooked, threw it back on the original salad (I cut one of the egg pieces in half, so I knew it was the same salad). Can we talk about contamination? And this didn't just happen once. It happened on multiple occasions. Will NEVER go back. I've given them too many chances to make it up, and they never seem to fix the problem.
(1)Denise W.
We've eaten here many times over the last few years. Most of the time, the food & service have been fine. There have been some rougher visits, but nothing that had stopped me from frequenting the place til now. Tonight my husband & I took our 7 yr old twin grandchildren with us. We went early (5 pm) and the place wasn't that busy. Service was still VERY slow (2 hours for dinner). Grandson's roadhouse burger came MISSING THE MEAT! My husband's, granddaughter's & my salads didn't make it out and we had to ask for them. I had ordered off the GLUTEN FREE menu, as I have celiac disease. Salad STILL came WITH CROUTONS (menu CLEARLY says it will be without croutons). I asked her to take it back and explained why. It appears the "new" salad was nothing more than the original one with the croutons removed. After dinner I left their parking lot and didn't drive 2 miles before becoming sick. I will now suffer for 2-3 DAYS because they didn't do it right.
(1)Dan L.
The meal was just ok. nothing worth writing home about in my opinion. The filet Mignon was cooked to order and tender but didn't appear to have been seasoned at all. I found myself adding salt and pepper. (and I gave up adding salt years ago) the rolls also looked too greasy, I didn't bother eating any. this visit, we had the unfortunate experience of sitting right by a large group of loud people. I think the place is more a bar crowd type of place. I may go again, but I'm in no rush. maybe it is quieter during lunch.
(2)Brian B.
I am trying not to write reviews on big national chains, but this experience left an indelible mark in my mind that I will never forget (my girlfriend doesn't let me forget it either since it was my idea to go there) It was horrendous. Words can't describe the meal, but I'll try. The only thing decent was the bread. The waitress was OK keeping the drinks full. The entrees were horrific. I ordered a ribeye. Now, I wasn't expecting a Ruth Chris-esque piece of meat, but this particular piece looked like Edward Scissorhands prepared it. It was literally falling apart. it appeared on the plate to be in 3-4 pieces. Temperature wasn't right, but after seeing the plate, I knew that was going to be the case. The veggies weren't cooked fully. Girlfriend ordered the Steak Salad. Sounded good in theory, but I give an F on execution. Who likes the sound steak tips, bacon, cheese, etc. on a salad. I know I do. This abomination was on the same level as my high school cafeteria salad bar. All iceberg lettuce that was almost white. The lettuce was put in a big bowl, like most salads. There were maybe a pinch of shredded cheddar cheese and very few bacon bits. It was paltry. The steak. Oh Lord. The picture looked great on the menu. Wow. The steak tips on the actual salad appeared to have been melon-balled off of sirloin. They weren't really, but it looked bad. Just lifeless blobs of red meat sitting in a bed of white lettuce. They tasted alright, albeit, too well done. i'd honestly rather eat at white castle or KFC than this place again.
(1)Dominique K.
I thought the food was decent enough--especially for the price. My dining partner was happy when he found he could get his hamburger cooked the way he liked (medium-rare) and that Logan's ground its own meat in house. This last time we went, we had BBQ...which was passable and nicely spiced. It looks like they edited their menu a bit since the last time I was here, and I think that's probably a good thing. Places with phone book sized menus rarely do much well, and I think it makes sense to concentrate on what you do well rather than to try to do everything without mastering much of it. Good place to go if you're looking for a steak at a reasonable price in a casual atmosphere. One of the really nice features of this place is the "garage" room where you can book a larger group at no extra cost. I've been there a few times for lunch with a group of about a dozen folks...and it was nice to have our own space.
(3)P K.
I love this place! I always order the new york strip or t-bone steak. They come out awesome. But there's one thing you MUST try. And that's their potato soup. I still remember the first time I tried it; that's how good it was. The potato soup is topped with cheese and bacon which compliments the soup very well. If anything, the soup should be the star of Logan's Roadhouse. Just 1 problem: Takes pretty long to get your food, but only because this place is usually filled.
(5)Michael G.
The rolls here are great.. When they're cooked right, they're soft, hot and buttery and are served to everyone. I've never had a bad meal here... Nothing to absolutely rave about but always tasty. Monday - Wednesday they are running a special where you can get 2 full meals for $13.99 so if you want the most bang for your buck, this is the time to go! Also... they have the bucket of peanuts on the table... as addicting as they are... ease up and save room for your meal! :)
(4)Martin S.
I ordered their baby back ribs here and ended up with a slab of 8 ribs. In other places this would be a half rack. I dont think I will be coming back here any more.
(1)Robert C.
This was my first experience at a "roadhouse." I've been to many a "steakhouse" but not sure I've ever seen something described as a "house of the road" before coming to the Midwest. I think I'd describe the experience here as "high-end meh." I had a sirloin and some ribs, and surprisingly, the ribs were better than the steak, which was rather unimpressive. The peanut thing was really cool I thought - eat tons of unlimited peanuts and discard the shells however you see fit. I had not experienced this before, and it was fun. :D I'm not really sure you get your money's worth here based on this experience; if I want a steak I think I'm better off grilling it myself or, depending on the current level of laziness and money justified to spend, going elsewhere. Not bad, but not sure I'll be returning anytime soon,
(3)Carrie B.
The husband and I realllllllly enjoy Logan's Roadhouse for a midweek treat. We enjoy getting a good meal at a decent price. They have been running both the 2-for-$13.00 and the 2-for-$19.99 deals for quite a while. A decent meal with delicious yeast rolls and generally friendly service every time. I could do without the peanuts on the floor and the food isn't exactly gourmet, but it's pretty solid A-OK!
(3)Tom F.
Mmmm meat...grilled....potatoe, salad, I guess it's fine.... This is the last of the peanuts on the floor steakhouse. Love the rolls and butter. We stopped here after we took pictures for my court case in Clinton Township yelp.com/biz/clinton-tow… . I know my wife likes baked sweet potatoes and I remembered they have them here. It was nice and relaxing and we discussed our strategy for the court case here. She loved the baked sweet potatoe and sirloin, medium. I had the same steak, but I opted for the regular baked. We enjoy a middle of the road steak house periodically. I hadn't been here is about a year and it was a nice change of pace for a Sunday afternoon. Peanuts, rolls, steak, oh my...
(4)Bethandjon M.
My dad and I went here for my birthday. It was dinnertime, just starting to get busy. Our waitress, Emina, was very nice and helpful. Food came very fast and service was consistent. My meal was perfect (catfish) but my dad's prime rib was slightly on the salty side and he didn't want to make a fuss over it. We were asked by 2 different managers how everything was and one of them could read that something was off so my dad told her but said it was no big deal. She offered another steak and was very accommodating but my dad ate his prime rib anyhow. We got the check in a very timely manner and saw they had taken a portion off the bill for the prime rib. It wasn't necessary but definitely appreciated. Would recommend this place to anyone wanting a good meal, great staff, and fast service! Thank you :-)
(5)Valerie A.
It was my second time eating here. The food is good here! I like their rolls and butter (although I would admit not as good as Texas Roadhouse rolls and butter). Of course you get your bucket of peanuts. Their mason jar lemonade drinks are good. Last time I was there I ordered country fried steak. It was my first time eating that kind of dish and I loved it! It came with a side salad and a baked potato, although you can choose whatever sides you like. It was a lot of food for the money and I was happy with it. The only thing is I went for lunch in the afternoon and there were plenty of tables open but I still had to wait 10 minutes to be seated because they were under staffed. Luckily I wasn't in that much of a hurry but hopefully they can beef up their staff.
(4)Randall G.
Nice laid back roadhouse vibe. Steaks are solid; fresh. Well prepared. Good place to watch the game grab a brew. Service is always prompt and friendly. Got a old school feel to it sorta. Some restaurants you feel like you have to be silent but you can have a convo maybe a couple laughs. The neon signage and decor is cool. This time I ordered the half slab with a Caesar salad and mushroom skewer. Ribs were tender mushrooms were par for the course. Good promotions and drink specials. You probably want to stick with the same steak section. Can't go wrong.
(4)Chey E.
I had the most wonderful time here. We got sat in a corner booth, the timing of the food coming out was noticeably awesome, server was outstanding. I've had better steak - but great experience.
(4)Engleburt H.
Laura is a great server ;-) food was great staff is great. I prefer this logans to the outback near my house. Its worth the i-75 traffic.
(5)Ashley M.
Destinee was a great server. We ordered the prime rib with a sweet potato and a salad along with a NY strip with rice and corn. Their bread is wonderful! It is hot and buttery. Our service was great she is spunky and attentive. We enjoyed our meal here.
(4)Pete K.
I placed an order over the phone and it wasn't ready until 50 minutes later! The service in here has definitely gone to hell. I used to frequent this place about six or seven years ago and it was a lot better back then. Looks like Texas Roadhouse will get my money from now on
(1)Jason R.
Prime Rib should not taste like pot roast. The manager should understand that. When you call the manager over to complain, he should be understanding - not confused. On another visit our steaks were clearly started in the grill earlier in the day then microwaved to desired doneness later in the evening. Again, both the waiter and manager insured they were grilled to order and seemed confused... It doesn't take a Gordon Ramsey to know when a steak is grilled vs microwaved. My med-rare steak was dry and all it's juice / flavor was on the plate. We will not be back. Head south on John R. to Texas Roadhouse for better steaks...
(1)John N.
ABSOLUTELY TERRIBLE! DO NOT GO HERE!! Service was VERY SLOW! Got there at 8pm tonight (Sat). They weren't very busy. Should have been a red flag...Not busy at 8pm on a Sat night???? The ONLY reason we decided to go to Logans was because Texas Roadhouse was WAY too busy with a 40 min. wait. Kind of gives you a clue between these 2 restaurants...Logans has definitely dropped the ball. We will NOT be coming back. We were seated fairly quickly. Waiter was nice but seemed busy and preoccupied. Took our order almost immediately on my insistence. We knew what we wanted to order. He disappeared for 15 min, then brought us drinks. 25 min went by and he brought rolls out. 10 min later my wife's meal came and they brought me a plate with just a steak on it. I said where's the rice and corn? He said it should be out real soon. My wife ordered her Ribeye med. It was rare. Really rare! Almost raw in the middle. No one asked her to cut into it to see if it was to her liking. She had to send it back to be cooked the proper way. Meanwhile I'm still waiting on my sides. 15 min later a girl brings out a cup of rice. A CUP! I said is this all I get? Where is the corn? Do you normally bring things out one at a time? She seemed clueless. I waited for 10 more min and finally my corn came out. Also my wife's steak came back...Finally! Waiter came by I asked if he can bring me more rice. Told him for a $25.00 dish I think this is a very small portion. He agreed and brought me more, after another long wait I might add.... The steaks were not of very good quality. Maybe a step above Ponderosa. That's pretty bad. They need to lower their prices to match their lower quality food. All in all, because of their SUPER SLOW service, low quality meat, small portioned sides, and inability in the kitchen I can not give them at least 1 star, but have to in order to post this review. As I said....ABSOLUTELY TERRIBLE! We will NOT be back.
(1)Carole H.
I LOLed at a previous reviewer calling Logan's the "runt of the steakhouse litter." Hahaha. The food is ok, the bread is great, complimentary peanuts are great but I've never loved the whole shells on the floor thing. The service was sloooooowww. We must have waited at least 30 minutes for our food. My friend and I were seated where we could see straight into the kitchen, it was full of employees, all seemingly doing nothing, though. He had steak & shrimp, I had shrimp & veg. I would have preferred my shrimp a little more on the well done side, but they were still good. The mac & cheese side that we both got, tastes straight from the velveta box. (Then again, velveta mac & cheese isn't the worst, so whatever...) We ordered a couple of specialty drinks - mine was sickenly sweet and not too boozy. His was pretty good. For the price, I expected better. Certainly at least from the service. It's a chain steakhouse in the mall parking lot, though. We knew what we were getting ourselves into. There is no one to blame but ourselves.
(2)Joe E.
Not really a lot to say about this place. The food was tasty and properly prepared. The service was ok. They did mess up and bring my wife the wrong steak but fixed the problem and took it off the bill. Overall nothing glorious or bad, pretty much what you expect from a chain restauarant.
(3)Marisa P.
We are not big chain restaurant goers, but we always have a great time here. For the reviewer who gave Logan's 1 star because their child has a peanut allergy - we did discuss this as we ate with our kids and concluded that people with peanut allergies probably could not eat at Logan's. But to know the place is literally covered in peanuts and peanut shells, but go anyway, and expect them to create a peanut safe environment for you is just not fair. Sorry. We like the peanuts, the warm bread, the kids meals, and the food. My only complaint is that I personally don't eat a lot of meat and this is a meat focused place, but I won't ding them because, well, it is a STEAK HOUSE. So I can't really expect a wide variety of vegetarian entrees. We always have fabulous service here, and we are picky about service! Seated quickly, greeted quickly, drinks stay refilled, servers who seem genuinely happy and are nice to our kids. I have to hand it to this place, they do a great job.
(4)Julie G.
This is the second time in the last few months that we decided to come here. The first visit was just okay and the server forgot our salads (we didn't get them at all...our entrees just showed up at the table in very little time). I felt bad about making a big deal over it because the server was an old acquaintance of our son. Anyway, she was pretty bad and gave most of her attention to the younger males two tables away from us. We got our salads boxed to go home and the meal (steak for him, burger for me) was just adequate. Best thing was drinks. Cut to our visit last night. Sat in the back of the restaurant next to a bunch of families with pretty loud kids, place was packed so I was just glad we didn't have to wait to long for any table. Server was pleasant but I could tell she was busy so I cut her some slack when she kept asking me to repeat my order through the night (of course she remembered every word my husband said though). Our food was just okay. I suppose when the food runner brings your steak out and asks you to cut into it you should probably oblige for a reason. I didn't and my steak (ordered medium) was very rare in just the middle. Hubby was alright with his brewski onion steak but said the cut of meat was grainy and chewy. I suppose we could of complained and made a huge fuss about the crappy sides--lukewarm mac & cheese, cold bread, semi-watery salad. We also could have made a fuss about no water until the end of our meal, no offer of any different kind of steak sauce besides A-1, having to wait a while for drinks because they were "slammed". We should have but didn't because we were starving and the food was just okay. I honestly have made better new york strips (my order) at home. We had a gift card and wanted to use it up. We decided at the end of the meal that we will be avoiding this place for a while and continue to dine at Texas Roadhouse a mile or two away. We gave this place a good try.
(2)Steven M.
Tonight was my first experience here at Logan's roadhouse. 1 Star rating for a variety of reasons. First alert for parents. If your child is allergic to peanuts, Stay away. I knew this going in, and alerted my mother to think of a new restaurant but it was late and the family of 15 had already been notified to meet there. My mother had spoken with the manager about the peanut situation. We wanted to see what accommodations could be made for a child with peanut allergies. Given that peanuts and their shells are scattered all over the floor, she didn't even bother to give our area an extra wipe down to clear out any shells from underneath the table. My wife ended up leaving and taking the toddler home 15min into sitting down, according to our waitress, the oils in the back are peanut oil as well. Another reason for parents with children allergic to peanuts. We get seated, wipe everything in and around the toddler's area with a clorox wipe and sit down. Talk about SLOOOOW service. 15min till we finally placed our orders in for drinks another 10min till we received them. How hard is it to get drinks to your table fast? I honestly don't remember our waitresses name since she really didn't speak loud nor did she look like she wanted to work there. It's as if she wanted to be somewhere else. I honestly don't even know where the time went when I was waiting for a refill. I drink heavily, not beer or liqour, but just iced tea or pop. How long do I have to wait for a refill. Waitress didn't both to check up on us frequently enough for drinks. Food service took forever and you would think they could at least get the orders correct. Sadly, they failed miserably at even placing our food orders and drinks to the correct patrons. The food was supremely salty, sauteed mushrooms looked like they had been sitting in a pot forever, mashed potatoes and gravy looked sad and sloppy, literally a ice cream scoop and a ladle dipped deep into the mash to make a pool of gravy, blah. All of our steak was severely over seasoned with to much salt and took away from the flavor of the actual meat. I am happy I ordered the cheaper steak because the premium cut my wife ordered was the exact same way. The seasonal vegetable medley was not a medley. Everyone who ordered vegetables at the table, which was 7 of the patrons all received broccoli. How is that a seasonal vegetable medley? I was far from impressed by this place. If you are looking for a spike in your blood pressure, a lacklust experience, and staff that doesn't care about their patrons. By all means, waste your money here. You won't see me or my family at any of these establishments again.
(1)Amber G.
Disappointed just wanted a good meal after work and it's not what I got! Instead I got slimy chicken a waitress that never came back to our table we had another girl that gave us the food and refills and we got our food before we got the bread?!?!?! I use to love this place but have been disappointed to many times!
(1)Jim E.
Decent location! The services was a tad slow but we always enjoy the buns they serve and the decent menu with many choices. When we walked in around 4pm we were surprised how busy this location was and how big it was because the outside seemed a little dead as the area around Oakland Mall didn't seem as nice. We would go back to this location and enjoyed ourselves!
(4)Regina S.
Lower middle class people rejoice!! We too can eat steak! This is, to me, the weaker, smaller sibling of Texas Roadhouse. The runt of the steakhouse litter, if you will. The rolls are the only thing that I would say maybe is slightly better here.. but only slightly... They're having their crazy specials again. This time an entree and 2 sides for $7.99 or a 4 course meal for 11.99. We had our eating hats on, and went for the 4 course. You get to choose an app, I chose shrooms. I was surprised at the sauce you get; it's horseradish. I didn't like this with my shrooms, however, I loved it on my chopped sirloin. Don't get the mashed potatoes, or the gravy for that matter. I've suffered so you don't have to. It's just yucky and you'll be sorry. Thankfully, there are roughly 13,468 other sides to choose from. The deals seem to be working, as the place was pretty hoppin on a Monday night at 8pm. I asked for salad and my chopped sirloin, and for dessert I ordered the strawberry cheesecake lil bucket. They were out so they gave me a regular piece of cheesecake. Total bonus! So, give your tired weary wallet a rest and go have a decent meal before they realize it's too cheap and change it back! Remember, Ixnay on the mashed potatoes and gravy!! Trust me on this one! /Value!!
(3)S S.
We walk up to the unattended hostess station and wait directly in front of the stand. Meanwhile, a party of two walks in, then a party of four. A hostess/waitress walks up, seems she was doing double duty, looks around us to the END of the line and yells down to them for their name. The elderly greeter comes up and tells her all these people at the front of the line were here first. The hostess yells, "well, how am I supposed to know that?" She then thrusts the clipboard at her and says, "You do it yourself then!" We should have left, but she was pregnant and it seemed she was pulling double duty, so I excused her rudeness and stayed. Our waitress was good, our food was standard chain steakhouse fare, but super skimpy on the (delicious) sweet potato fries. It is true that first impressions mean everything. We won't be going back.
(2)Gary B.
My review "disappeared" so here it is again from 11/13/2013: Some of us went to this place before hitting the movie theater. The happiest among us was just along for the ride and had their weird bread and butter. Someone's nachos were described as "lackluster". One of us was vegan and ordered simply steamed broccoli - she received butter fried broccoli. She was then told that if she wanted the steamed broccoli, she would have had to order the "healthy steamed broccoli". One of us had fried chicken - all she could taste was fish. I ordered a steak, rare, with broccoli and mashed potatoes - I received what I call "fish broccoli", medium well steak killed with salt, and potato glop. The murals on the walls should have clued us in to what our dinner experience would entail. I would be surprised if this place makes to the new year.
(1)Sterling H.
After finding out my favorite Mexican restaurant (Lafonda) was closed after 9pm, I gave Logan's another try. They were out of prime rib, so I tried the 16 oz ribeye. The wife ordered chicken & shrimp, the kid got the chicken fingers kid's meal. The ribeye was suprisingly good, but way too fatty. I threw out 1/3 of the steak because of excess fat and gristle. The baked potato was good, and the loaded potato skins were good. After 9 pm on weekends they have happy hour, with drink and appetizer specials. The premium margaritas were good, and only $4. The wife liked her dinner, and the kids LOVED the bread. It scared my wife because although the bread was hot, fresh, and tasty, it came in a basket swimming in melted margarine. We would come back, but I hope that they have prime rib the next time. Oh, and for those that abhor the peanut shells on the floor, now they give you a bucket for the shells. I really don't care as I am not eating off the floor.
(4)Alexx M.
We used to come here a lot as a family, and something always seemed to go wrong. The chicken on the Mesquite grilled chicken salad had come out raw to our table on numerous locations. Raw chicken?? I can understand serving a chicken that's been cooked for too long, but raw? It contaminates the entire salad. Once we sent it back, the kitchen threw the same chicken on the grill, and when it was cooked, threw it back on the original salad (I cut one of the egg pieces in half, so I knew it was the same salad). Can we talk about contamination? And this didn't just happen once. It happened on multiple occasions. Will NEVER go back. I've given them too many chances to make it up, and they never seem to fix the problem.
(1)Tom F.
Mmmm meat...grilled....potatoe, salad, I guess it's fine.... This is the last of the peanuts on the floor steakhouse. Love the rolls and butter. We stopped here after we took pictures for my court case in Clinton Township yelp.com/biz/clinton-tow… . I know my wife likes baked sweet potatoes and I remembered they have them here. It was nice and relaxing and we discussed our strategy for the court case here. She loved the baked sweet potatoe and sirloin, medium. I had the same steak, but I opted for the regular baked. We enjoy a middle of the road steak house periodically. I hadn't been here is about a year and it was a nice change of pace for a Sunday afternoon. Peanuts, rolls, steak, oh my...
(4)Bethandjon M.
My dad and I went here for my birthday. It was dinnertime, just starting to get busy. Our waitress, Emina, was very nice and helpful. Food came very fast and service was consistent. My meal was perfect (catfish) but my dad's prime rib was slightly on the salty side and he didn't want to make a fuss over it. We were asked by 2 different managers how everything was and one of them could read that something was off so my dad told her but said it was no big deal. She offered another steak and was very accommodating but my dad ate his prime rib anyhow. We got the check in a very timely manner and saw they had taken a portion off the bill for the prime rib. It wasn't necessary but definitely appreciated. Would recommend this place to anyone wanting a good meal, great staff, and fast service! Thank you :-)
(5)Sadie D.
So I rarely do reviews but my server Nick was awesome! No matter how busy it got he continued to check in on my son and I and advised what his favorite dish was which turned out to be my new favorite. He was very courteous and provided eye contact which some people don't really give anymore which shows you are in tune and actively listening. My son and I had an amazing evening at the place and with the A-1 service that Nick provided we will definitely be back!
(5)Al P.
***update*** after posting the below review, I got a generic response from Logan's asking me to take a survey to help make my next experience better.*** Went with a small party. Waitstaff was friendly but paid more attention to their other tables. I am not asking for exclusive service, but checking in and bringing food in a timely manner would have been appreciated. One of the guests at our table broke a glass. Aside from the waiter picking up the largest single chunk of glass, my sister-in-law had to clean up the rest of it and wipe up all the spilled drink. Lucky for us the waiter left a towel and tray. Food was below average. Ordered the 16oz ribeye with a Caesar salad. Steak came out first. Manager asked how everything was and we mentioned we never received our salad...he rolled his eyes like we were at fault. No rolls were initially served. After asking four different servers for some rolls, we finally got them at the same time as our bill. The ribeye was the quality of I would expect a steak cooked at 7-11 would be...very chewy with very little marbling. There is a reason we this is the first time here in almost 5 years...it takes about five years to forget the previous experience.
(1)Papa D.
30-35 minutes and counting and finally some crew at this restaurant approached us after the two tables beside our table (we came in & were sitted in first than them) has their orders taken way ahead of us, then we have to wait again for our 30 min-already-delayed order. Now's the great time to review this place . There are few times in life that I came in to eat a little hungrier than average days and today's the day that I have to wait for my food the longest to the point that my hunger for delicious bone-in rib eye steak has already past... Whats the point of eating this when all you want now is to get out and never come back in this particular Logan's.. Noticed one of their workers that took us to our table never twisted her facial muscles to offer a smile ( hospitality 101-fail) she should have not gone to work. The food has arrived after 20 mins. At this point in time, hunger and my desire to eat has flown away & left me, this so-called juicy rib eye steak right in front of me is plainly just looked like a brown un inviting piece of meat for me..that's all! My child & my wife has lost their appetites as well. What a great Father's day to celebrate at Logan's, they surely can make you lose your appetite. Thanks for one unforgettable father's day in my life. Poor service. Fair Rib-eye steak. Came out from this place upset & disappointed.
(1)Tim P.
Food sucks! Service sucks! Bartender was out smoking for an hour while we sat and waiting for our good and then our check. Avoid at all costs
(1)taulant g.
This please don't even deserves a one star .... by far the worst restaurant I have been too . Ps . Bye for McDonald's got better service and food than them
(1)Jacob W.
This is my first time here and it was absolutely ridiculous. First, we walked in and waited 5 minutes at an un-manned hostess station. Once somebody comes up, she has an attitude and tells us it'll be 10-15 minutes. When I asked her if she needed our names, she just told us no with an attitude and to have a seat and they will help us when they can. After being seated, our waitress was prompt at first. After taking our order, she never showed again until it was time to get our checks. Other servers had to assist us with our food and everything. We never got refills on our drinks. Now I would understand if it was busy but it didn't seem packed at all. When she came to give us our checks, she just handed them to us and left. Didn't bother to even say anything. Guess I had higher expectations. I was disappointed.
(1)Sandra C.
We selected Logan's for our annual Christmas party and we were not disappointed. The steaks were cooked to perfection and the service was as good as you can find anywhere. Angie was our server and she was friendly, professional, and attentive. The Location of this Logan's was in Troy at 14 Mile and John R, right in front of Oakland Mall. Angie even took some group photos of us and her kindness made our get-together a really happy occasion. All I can say is thank you to the cooks for preparing such delicious food and especially a big thank you to Angie for the great service. Ask to sit in her section if you go to this Logan's. You won't be disappointed.
(4)Karen S.
Texas Roadhouse- this is not! We had dined here in February and at that time our meal and service was so horrible ( took an hour and 10 minutes to get our food, which was overcooked and cold at the same time) that they comped the entire meal and offered us a $40 comp on a future visit. ( that should be a clue to really bad everything!) Here it is September and we finally decided to go back and use that credit. We were seated quickly on this Friday night, there was no waiting at 6:30pm although 3/4th of the restaurant was seated. We waited 15 minutes before they realized we hadn't been greeted. Once greeted we ordered drinks and informed the waitress of our comp on record from 7 months before. We placed our full order since we had so much time to look at the menu. Twelve minutes later she showed up with our sodas. Nine minutes later she came back with rolls. It took 35 minutes to receive our meal for the three of us. Two meals came at once, the other a few minutes later. A couple of the sides also showed up after the first two people were half done with their dinner. No refills were offered, waitress checked on us when delivering the bill. ( other servers delivered the food) Of course she forgot the credit and had to redo the bill. One of the managers who had been running food back a few times and delivering with other complaints around us came to see how we were doing. After explaining how the dinner had gone so far she apologized for our service saying she is new to that location and had been there for only two weeks. She hoped our next experience would be better. I'm sure its been a rough two weeks already with how busy she was. You would think after such a bad experience previously where they comped our entire meal and now a $40 credit, they would have played a little more attention closely to our table. They are definitely not worried about customer service.
(1)Todd J.
Came in for lunch on Saturday. Had the chicken fried steak. Never saw the meat cut so thin. Left hungry. Food came fast at least, probably due to the place being empty.
(2)Becki B.
I'm a much bigger fan of chain restaurants than I am of cooking :) This makes me very easy to please. But when we dined at Logan's a couple nights ago with some friends, the whole experience was pretty lackluster. Our waitress wanted to be somewhere else. I'm not sure where, but it wasn't at the restaurant bringing annoying people dinner-type stuff. We figured if we asked for things straight from the guy who appeared to be the floor manager that he'd realize the waitress really wasn't concerned with our satisfaction. Nah, he was apparently bored enough to be happy to fetch things back and forth from the kitchen. The food was fine (although my grilled shrimp was pretty salty), and we'll probably even be back. I just wish I had caught the waitresses name so we could sit somewhere else...
(3)Ed L.
My wife and I came in for lunch today (5.11.15, approx 11:30am). We each ordered a 12oz ribeye. Our server was quite pleasant (I believe her name was Kim?) very professional, prompt and didn't try to push any extras on us, which is refreshing to see in a chain restaurant. The steak was not over/under done for either of us. We will definitely be back at some point (probably quite soon). Keep up the great work!
(4)Dominique K.
I thought the food was decent enough--especially for the price. My dining partner was happy when he found he could get his hamburger cooked the way he liked (medium-rare) and that Logan's ground its own meat in house. This last time we went, we had BBQ...which was passable and nicely spiced. It looks like they edited their menu a bit since the last time I was here, and I think that's probably a good thing. Places with phone book sized menus rarely do much well, and I think it makes sense to concentrate on what you do well rather than to try to do everything without mastering much of it. Good place to go if you're looking for a steak at a reasonable price in a casual atmosphere. One of the really nice features of this place is the "garage" room where you can book a larger group at no extra cost. I've been there a few times for lunch with a group of about a dozen folks...and it was nice to have our own space.
(3)P K.
I love this place! I always order the new york strip or t-bone steak. They come out awesome. But there's one thing you MUST try. And that's their potato soup. I still remember the first time I tried it; that's how good it was. The potato soup is topped with cheese and bacon which compliments the soup very well. If anything, the soup should be the star of Logan's Roadhouse. Just 1 problem: Takes pretty long to get your food, but only because this place is usually filled.
(5)Michael G.
The rolls here are great.. When they're cooked right, they're soft, hot and buttery and are served to everyone. I've never had a bad meal here... Nothing to absolutely rave about but always tasty. Monday - Wednesday they are running a special where you can get 2 full meals for $13.99 so if you want the most bang for your buck, this is the time to go! Also... they have the bucket of peanuts on the table... as addicting as they are... ease up and save room for your meal! :)
(4)Martin S.
I ordered their baby back ribs here and ended up with a slab of 8 ribs. In other places this would be a half rack. I dont think I will be coming back here any more.
(1)Robert C.
This was my first experience at a "roadhouse." I've been to many a "steakhouse" but not sure I've ever seen something described as a "house of the road" before coming to the Midwest. I think I'd describe the experience here as "high-end meh." I had a sirloin and some ribs, and surprisingly, the ribs were better than the steak, which was rather unimpressive. The peanut thing was really cool I thought - eat tons of unlimited peanuts and discard the shells however you see fit. I had not experienced this before, and it was fun. :D I'm not really sure you get your money's worth here based on this experience; if I want a steak I think I'm better off grilling it myself or, depending on the current level of laziness and money justified to spend, going elsewhere. Not bad, but not sure I'll be returning anytime soon,
(3)Carrie B.
The husband and I realllllllly enjoy Logan's Roadhouse for a midweek treat. We enjoy getting a good meal at a decent price. They have been running both the 2-for-$13.00 and the 2-for-$19.99 deals for quite a while. A decent meal with delicious yeast rolls and generally friendly service every time. I could do without the peanuts on the floor and the food isn't exactly gourmet, but it's pretty solid A-OK!
(3)Denise W.
We've eaten here many times over the last few years. Most of the time, the food & service have been fine. There have been some rougher visits, but nothing that had stopped me from frequenting the place til now. Tonight my husband & I took our 7 yr old twin grandchildren with us. We went early (5 pm) and the place wasn't that busy. Service was still VERY slow (2 hours for dinner). Grandson's roadhouse burger came MISSING THE MEAT! My husband's, granddaughter's & my salads didn't make it out and we had to ask for them. I had ordered off the GLUTEN FREE menu, as I have celiac disease. Salad STILL came WITH CROUTONS (menu CLEARLY says it will be without croutons). I asked her to take it back and explained why. It appears the "new" salad was nothing more than the original one with the croutons removed. After dinner I left their parking lot and didn't drive 2 miles before becoming sick. I will now suffer for 2-3 DAYS because they didn't do it right.
(1)Dan L.
The meal was just ok. nothing worth writing home about in my opinion. The filet Mignon was cooked to order and tender but didn't appear to have been seasoned at all. I found myself adding salt and pepper. (and I gave up adding salt years ago) the rolls also looked too greasy, I didn't bother eating any. this visit, we had the unfortunate experience of sitting right by a large group of loud people. I think the place is more a bar crowd type of place. I may go again, but I'm in no rush. maybe it is quieter during lunch.
(2)Brian B.
I am trying not to write reviews on big national chains, but this experience left an indelible mark in my mind that I will never forget (my girlfriend doesn't let me forget it either since it was my idea to go there) It was horrendous. Words can't describe the meal, but I'll try. The only thing decent was the bread. The waitress was OK keeping the drinks full. The entrees were horrific. I ordered a ribeye. Now, I wasn't expecting a Ruth Chris-esque piece of meat, but this particular piece looked like Edward Scissorhands prepared it. It was literally falling apart. it appeared on the plate to be in 3-4 pieces. Temperature wasn't right, but after seeing the plate, I knew that was going to be the case. The veggies weren't cooked fully. Girlfriend ordered the Steak Salad. Sounded good in theory, but I give an F on execution. Who likes the sound steak tips, bacon, cheese, etc. on a salad. I know I do. This abomination was on the same level as my high school cafeteria salad bar. All iceberg lettuce that was almost white. The lettuce was put in a big bowl, like most salads. There were maybe a pinch of shredded cheddar cheese and very few bacon bits. It was paltry. The steak. Oh Lord. The picture looked great on the menu. Wow. The steak tips on the actual salad appeared to have been melon-balled off of sirloin. They weren't really, but it looked bad. Just lifeless blobs of red meat sitting in a bed of white lettuce. They tasted alright, albeit, too well done. i'd honestly rather eat at white castle or KFC than this place again.
(1)