We went to Ruth's Chris for New Years Eve with another couple and were very disappointed. I've eaten at Ruth's Chris in the past and it seems the quality keeps slipping a little more each time. We had reservations for a couple months and even though the main dining room was not full we were seated in the banquet room downstairs. While nice, it is still a large banquet room and definitely wasn't the atmosphere we were wanting for New Year's Eve. However, I realize not everyone can have choice seating on a busy night and although disappointed, it was okay. The service was good, but not exceptional. After we were served our meal the server never came back to check in with us. We finished our meal and waited quite some time for her to come back to take dessert orders. I could see her at the other end of the room having a lengthy conversation with another table and she didn't appear in any hurry to get back to us. The food was a big disappointment. For what is suppose to be a premier steak house, the filets were average at best. They had very little flavor and were a little tough. Just serving meat on a hot plate with a little butter isn't fine dining. My husband had the steak and because I'm not a big meat eater and have an allergy to seafood there were not a lot of options. The only fish option other then seafood was halibut, which I'm not fond of. I decided to order the vegetarian option, which were three sides. The cost was $ 18,00 for a baked potato, 8 spears of asparagus, and three onion rings. The potato was promoted as being "loaded" however it just had butter and sour cream. The asparagus was very tough and chewy and the onion rings (3 of them) consisted of a tasteless batter and almost raw onions inside. The couple we were dining with ordered the potatoes lyonnaise, which were way overcooked, dry and tasteless and the mushrooms, which were just average. I had the Harvest Salad and it was very good, however it was very large for a side salad meant to be served with a meal. They didn't have a small house salad option so this cost another $ 8.95 for the salad. My husband had the wedge salad with bleu cheese dressing and it was so drenched in dressing it was dripping and it was hard to even taste the salad. About half of what they put on it would have been more then enough. All in all, it was a very disappointing evening. Ruth's Chris is relying too much on the name and not paying enough attention to the product. The cost is high and the whole experience does not rate better then a two star. We certainly won't go back anytime soon, if ever.
(2)
R P.
Disappointed! We have been to the restaurant before, but this time dinner was a real disappointment. While the spinach salad was lovely, the crab stuffed mushrooms were not. There was so much breading that I literally could not find much crab! They used so much butter to flavor the ribeye steak that the richness was overwhelming! I guess Monday night is not the best night to celebrate my birthday.
(3)
Shirley B.
When I read the negative reviews of this restaurant I had to wonder if these people were at the same place I go to! My husband and I frequently go to RC and one of the things we like the best is the consistently outstanding experience. It is a very rare occurrence that our food has not been prepared to our expectations. It has happened but it is rare and they have always resolved the matter professionally. I love a good meal and I am more than happy to pay for it. I'd rather pay a bit more than be disappointed. Their blue cheese crusted filet is outstanding (filet is also really good with the lobster voodoo on it) but my new favorite is their ahi tuna salad. Oh my gosh, the flavor! I also love the chop salad though I get it without onions. They have always been more than happy to oblige. I get the sense that they very much wish to satisfy their customer. We tend to eat in the bar. Jimmy, the head bartender, and Jason are just a delight. They are so welcoming and accommodating. I usually avoid "chain" restaurants but this place couldn't be farther from the chain experience. I also love the patio seating in the summer. A truly lovely experience, though I do think the should store their hose out of the view of the customer. Just a pet peeve of mine.
(4)
Tara F.
As you can tell by my many reviews of steakhouses, I am a true lover of prime steaks and of course, fine dining. I had high hopes for the Ruth's Chris in my new town. It is located in a cute, brand new shopping center, just minutes from my house. We arrived at 6:30pm and headed into the bar area. The Notre Dame game was just wrapping up and the bar was pretty busy. We found a seat at the bar and I inquired about their Prime Hour and the bartender said they don't do that. Right off the bat I was sort of put off... her attitude wasn't great, she gave me a look when I asked about happy hour and then walked away without taking my order. My hubby was at the front seeing if we could get one of their cute booths in the bar area... success... the hostess led us past beautiful booths w/ TV's, away from the bar crowd still watching the game and stuck us in a booth right behind the crowd (and there were tons of booths, empty, completely away from them). No consideration. Our server... Will... was friendly and knowledgeable about wine. He was attentive, but not pushy or too nearby, which I like! We ordered the Carpaccio... and it was decent, though Fleming's is much better (but hey I'll take what I can get since the closest Fleming's is 90 miles away in Chicago). We ordered our "usual" Ribeyes and unfortunately mine was over cooked. Paul didn't mind, so he switched me. I've never had my steak prepared wrong at a Ruth's Chris (or other fine steakhouse) so this was sort of a bummer. The Prime cut was also not as fabulous as previous ones I'd had. I'm not sure if the experience clouded my food... but so far, it wasn't great FOOD and that was surprising. For wine we had the Pine Ridge Cabernet and a Sin Zinfandel (the zin wasn't good). The Pine Ridge Cab is to die for and we both had that for our second glass. For dessert, we opted for just a glass of Port each. With our bill @ $200 including tip... I was not impressed. I will, of course, more than likely visit again when I have a hankering for some Prime meat... but all in all this Ruth's Chris left a bad taste in my mouth.
(3)
Amy H.
I used to be a fan of Ruth's Chris, but the quality and service at this location has steadily declined. My most recent experience was in the bar where we experienced total lack of customer service. I can't commit on the food quality since we were never provided the opportunity to place an order. Skip Ruth's Chris and find a great locally owned restaurant like Temper Grille (across the street), Main St. Grille in Mishawaka or LaSalle Grill in downtown South Bend!
(1)
Yvonne O.
Thank you Ruth's Chris for yet another wonderful meal on my annual hike out to the Lake house. I don't mind the 30 minute drive from Michigan considering what awaits us once we are here. This time we sat in the main dining room and got a few beers to start (Stella for him, Pere Jacques for me) I got the Crabtini appetizer (delish!) and husband went with a blue cheese wedge. For entrees, I got the dual filet with jumbo shrimp on top (6 of them!!) and he went with the ribeye, which he thought was a little fatty. He loved the sweet potato side so much he got one to take home to eat the next day - and it reheated just fine in the oven!
(5)
Lisa M.
We went there for my Birthday Dinner, the web site and FaceBook site said they had a promotion going for an 8oz. Lobster Tail and 6oz. filet for $46.85. When we asked about it due to it was not on the menu. The server said that was a corporate thing and it was not available at this location. If it is a corporate thing than why would it not be corporate wide? The website and Facebook did not say...only at certain locations. I thought it was false advertising on their part. Kinda put a knotch in my Birthday dinner.
(3)
Peter S.
First time here and the food & service was great. Hope to be back soon.
(5)
Diona J.
This restaurant is top notch! The restrooms or at least the ladies restroom has a tv in the mirror! I think it's great to think of the little extra things especially when you could easily spend over $100 for 2 people. The customer service, atmosphere and food portions make every dime worth it! Plus the food just simply taste good!
(5)
Tracy B.
Great Dirty Martinis!
(4)
Chris F.
awesome dinner with a group of friends!
(4)
Deb M.
The steaks are great. Served on a sizzling hot platter and broiled to the correct doneness- it can't be beat. For us, we like sitting in the bar- less pretentious. And yes- it is expensive- dinner for the two of us for steaks, salads and side runs about $100. But when you really need a good steak, this is the place to go in Granger/Mishawaka.
(4)
Starr T.
Ha the Lobster Bisque and a steak...delicious. Perfect meal before going to The Morris to see The Avett Brothers play their heart out for us.
(4)
Chereece T.
The waitress Jessica, was amazing she knew the whole story start to finish.
(5)
Stephanie S.
This review is long over due. My husband and I both love steaks and have dined at many prime steakhouse's with Ruth's Chris in one of the top spots. When I first found out that they were bringing one to the Mishawaka area, I didn't believe it until I saw it for myself. Since it's opening a couple of years ago we have dined here several times and have yet to be disappointed. The service is always great and the food is consistently good. Yes the prices are on the high side but here you are getting what you paid for, a quality meal with excellent service. In my opinion, it's worth every penny and will continue to dine here.
(5)
SeaElle R.
Restaurant was full on a Wednesday night. A bit surprising considering it's Mishawaka. Standard Ruth's Chris experience. Wait staff was a bit slow. Loved loved loved the chocolate soufflee.
(3)
Katie G.
Very nice service w knowledgeable waitress. Good filet of beef. So so seared tuna. Good espresso, cappuccino and coffee. Nice find in the south bend area.
(4)
Gail W.
Over rated and over priced for the fare. I had been asking to go since the restaurant opened in Granger (I love steak)! We expected an experience like the Chop House in Chicago -- outstanding steak. I ordered a ribeye steak Pittsburgh rare. What a disappointment, it was medium on the inside and charred so badly on the outside that the first half inch was burnt and inedible (I cut off a fourth of the steak). It was also grainy and dry. My husband routinely makes a better steak on our grill. Our server Andrea was superb, but you always fear sending food back, or I would have. The sweet potatoes, lobster tail, and carrot cake were exceptional, but the brussel sprouts were so greasy that I only had a couple bites. The black cardboard chargers (place mats) were disgusting! If you flipped them over they had old food stuck to the bottom of them. It was over $400 for the seven of us on my birthday, and we only ordered 2 drinks and 3 desserts. We won't be back.
(1)
Ami S.
No Happy Hour at this location is a disappointment.
(3)
Lisa R.
After my last review of Ruth's Chris I spoke with the GM and also let him know what a poor experience we had on Valentine's Day. Since it was never about the quality of food which is always top-notch, we decided to try it one more time for my birthday recently. It was very different this time. I'm certain they remembered me/us and went out of their way to give us a much better experience which was appreciated. Filet and NY Strip along with a bottle of red were perfect and our server was attentive but not too hovering. I was wished "Happy Birthday" be several of the management staff and appreciated the gesture. Their carrot cake is still my fav and didn't disappoint either! RC you have redeemed yourself and saved some customers, we'll be back! Thanks.
(5)
Kevin And Gerlynne C.
We can't believe we haven't checked in or written a review! Friends took us here. The steaks were really tasty, the cake was huge, and very good service. It was a very nice dining experience. It did live up to hype for us.
(5)
Amy M.
Worst dining experience ever. We tried to request to have an over cooked steak re cooked and the manager informed us that we would have to pay full price for the original and half price for the re cook. He said it was his fault he didn't eat it right away because he was on a phone call. The manger never even asked but the phone call was an emergency and he had to take it. Either way when he cut into it upon arrival it was already over cooked. We've never been treated so poorly at a restaurant. Not to mention they knew this was our anniversary dinner and we had already spent over $120 with them not including this steak. We had other issues feeling unwelcomed there as well. I would never return to a Ruth Chris after the way we were treated and disregarded there. It was seriously mind blowing that this hot head of a manger was in the hospitality business. He would be better suited as a bouncer! We are doing a take 2 at a different steak house for our anniversary.
(1)
David P.
After our previous experience (see my previous review on this location), the General Manager called me and was able to convince my wife and I to try again. So we went tonight for her birthday (no comment on which birthday, LOL). Upon arrival, our reservation was ready. When we were seated, my wife's menu had a personalized insert wishing her a Happy Birthday, very nice touch. Our server, Kyle, was very friendly & professional. He gave us time to look over the menu and explained a few things we had questions about. The Carpaccio was very good. Tender and delicious! The house salads were also very good. Even the bread/butter was surprisingly good, crusty with a sweet butter. Both of our filets were cooked perfectly and delicious. The accompanying mashed potatoes were very generous servings and very tasty. Even the house Syrah wine to accompany the steaks was very good and complimented the filet perfectly. Then dessert was fabulous! My wife had the creme brulee and enjoyed it a lot. But I don't think anything could have topped mine. Chocolate.. Mousse.. Cheesecake... 'Nuff said. My 3 favorite things all put together. This was the experience we were hoping for on our first visit. A truly wonderful time. Thank you to everyone at the restaurant for making it a great visit!
(5)
Marsha B.
Friends took my husband and I here for our 50th anniversary. From minute we walked in till we left we were treated like royalty. Prices were high but the place was packed so everyone must fill it to be worth it. Our waiter was excellent. Food was great from appetizer to last bite. We were given inside the menu a page saying Happy 50th Anniversary with our names, and desert was on the house for the four of us then a tray of chocolate covered strawberrys. Then too top it off we were given a $25.00 gift card. Couldn't have asked for better food or service. Now don't know if you have to spend a certain amount to get all these goodies but whatever we will be going back, so they know how to do it up right. And last but not least was glad to see a lot of young adults enjoying the fine taste of good food and wine. Next table had baked chicken and said the best he's eaten so an array of food and huge portions. Everything is alla cart but enough for two people too share. What else to say except dress up a little and try it. Thank you Judy & Angelo for a great dinner at Chris Ruth Steakhouse. :)
(5)
Cameron H.
A great fancy place for expensive people! High prices for food! But it taste great! All tables are set very nicely. The employees will back talk you if your not looking very nice. "I love this place.... But I hear talking about me not being fancy."
(3)
Martin P.
The occasion was a birthday celebration...a party of 15 are dining in the "Coaches" room. The room was a little small for my liking, but adequate. The service, led by Greg, was very good. The atmosphere was quite nice. Based on those two factors alone I would rate this restaurant experience at four stars. However, in this case, and most cases, it's all about the food: ingredients, complexity, imagination, style, consistency...etc. If this restaurant is trying to be a fine dining steakhouse, then it's going to take more than adding butter to an average steak and placing it on an extremely hot plate. White tablecloths, an extensive wine list, and prime beef are standard for a consumer who knows the difference between contemporary casual and fine. While the quality of the food was good, it was not at the level I expect. Consumers would fair just as well choosing a lower priced counter part. If I am going to spend a $100 on a steak and a martini, I am anticipating quality. Friendly and professional, atmosphere and ambiance better than most, but the quality and value of the fare must improve a cut above the rest to receive more than 3 stars.
(3)
Tera E.
Hello, Our experience this visit was horrible. We had reservations and our special occasion was ruined. We were treated as if we couldn't afford our visit, we were a waste of time, rushed through the ordering process, and told how to eat our food. We wouldn't recommend this business anymore to anyone, not even our worst enemies. So they too could be treated badly. We would like to speak with the Store Manager to rectify this situation. We paid $300.00 to celebrate our occasion at Ruths Chris but we were treated like we spent $2.00 at Mcdonalds in the drive through !!!!!!
(1)
Tiffany W.
This is my favorite place to celebrate a special occasion! We've been here countless times (usually after events, on holidays, etc) and I've never been disappointed. Our food always comes out perfect & the steaks are to die for! The service here is what really sets this place apart from other places. The servers are always attentive, knowledgable and very friendly. I've come in here in jeans and a tee shirt before and in business attire and have been treated friendly no matter what! The staff is very down to earth!
(5)
Becky T.
It was okay, but we've had much better dinners at Corndance. Two of the filets were overlooked yet they still charged us for them even though members of our party ate by themselves when their recoiled steaks were delivered. Just disappointing given the price and expectations for a Ruth Chris dinner. The potatoes au gratin were thick and not tasty. We went with family from out of town but won't be back. Corndance is a more enjoyable meal all around - save your money and go there!!
(3)
Larson M.
Our letter to management: Dear Tim, I would like to thank you for an eye-opening, educational and truly awesome experience my wife and I had on our seventh anniversary celebration dinner last night at the Ruth's Chris steakhouse in Granger, IN, where you are the Managing Partner (and thank you for ensuring we were fully aware of your job title before we exited the restaurant). I would also like to take this moment to sincerely apologize for arriving 15 minutes after our 6 p.m. reservation time. I know how important your Ruth's Chris steakhouse is to our local economy, and to think that we could have disrupted the Grand Design mere outsiders call the "seating schedule" just makes me downright sick to my stomach. When I called ahead to let you know we were running about 15 minutes late and you told me, clearly annoyed, to "just get here as fast as you can" because other guests seemed to be having the same issue that night, I realized the severity of the situation. Taking your advice, I mashed the pedal to the medal and made it there in record time (it turns out my vehicle has a rate limiter at 120 mph or we would have been there sooner). Imagine our relief when we arrived to a mostly-empty parking lot. Whew, crisis number one averted. As an aside, my wife really enjoyed the condescending way in which you greeted her and sarcastically thanked her for calling ahead. Our evening started with the one-if-a-kind, superb experience that one can find no place else on Earth but Ruth's Chris. But then my on-call phone rang. We're owners of a home care agency, and it was one of our caregivers who was lost and unable to find the home of the old lady who needed her help. So I stayed on the phone with her for 35 minutes, giving her turn-by-turn directions until she arrived at the home. While on this call, which believe me I really wanted to be on during our anniversary dinner, our steaks arrived. I noticed that mine appeared to be over cooked so I quickly cut into it to find that, in fact, it was. After the call ended I asked our waitress if I could please have a new one cooked properly, who told she would "see if they'll do it." Boy, Tim, you have created a culture of success my friend. Imagine our delight when you came to our table side and said "we'll make you a new steak, but we're going to have to come to an understanding." Yes, Tim, please help me understand, because I'm clearly in the dark; please offer me a candle. When you offered me the bargain-basement price of $40 for the first steak and $20 for the properly-cooked one, I was humbled by your generosity. When I turned down your offer it was completely acceptable that you scolded me and reminded me that I "sat on my phone for 25 minutes." Thank you again, Tim, for offering me a candle in my time of darkness. Thank you for helping to make our seventh anniversary celebration such a memorable one. And thank you for reluctantly agreeing to remove my overlooked steak from the bill, leaving me with an empty stomach and only owing $113. I'm sorry for the inconvenience we have caused and promise to never set foot in your establishments again.
(1)
Dean T.
I've had a better steak at Denny's for a fraction of the cost. Atmosphere wasnt conducive to an intimate or even semi-private seating arrangement. Couldn't discuss anything over dinner without several parties heating every detail, and had to listen to conversation from very table around us. First and last visit to this establishment.
Very friendly service and food quality is always consistent. Our waiter made an excellent suggestion for a nice Cabernet with our steaks. Great place to stop for a quality meal when traveling through on I-80. Only minutes off the highway.
(4)
Jason C.
The best experience I've had at a restaurant in Mishiwaka. From the greeting from the manager / hostess to the service ( Johnny, Roman ) it was perfect. Pricey, but when you have one night a month off for a date night with your wife, I don't think I'll be going anywhere else for a while. Pittsburg rare steak, amazing cheesecake dessert? At the risk of overdoing it, this place is nailing it.
(5)
Mike S.
Wow! A steak with butter on it at a fancy restaurant is still just a steak with butter on it. No flavor at all!! When we walked in the place, the hostess looked my wife and I "up and down" after we told her we didn't have reservations. Didn't feel welcome from the get go and the food never made up for it.
(1)
David J.
Porterhouse - Was it the best steak I've ever eaten? YES! Would I pay $48 for just that piece of meat again? Hmmm. Probably not And I didn't hear the steak sizzling on MY plate. On the fence. Two steaks, two salads, two sides, one glass of wine and dessert, plus 20% gratuity - about $200.
(3)
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Address :902 E. University Drive
Granger, IN, 46530
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : No Good for Groups : Yes Attire : Dressy Ambience : Upscale Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : Yes
Karen H.
We went to Ruth's Chris for New Years Eve with another couple and were very disappointed. I've eaten at Ruth's Chris in the past and it seems the quality keeps slipping a little more each time. We had reservations for a couple months and even though the main dining room was not full we were seated in the banquet room downstairs. While nice, it is still a large banquet room and definitely wasn't the atmosphere we were wanting for New Year's Eve. However, I realize not everyone can have choice seating on a busy night and although disappointed, it was okay. The service was good, but not exceptional. After we were served our meal the server never came back to check in with us. We finished our meal and waited quite some time for her to come back to take dessert orders. I could see her at the other end of the room having a lengthy conversation with another table and she didn't appear in any hurry to get back to us. The food was a big disappointment. For what is suppose to be a premier steak house, the filets were average at best. They had very little flavor and were a little tough. Just serving meat on a hot plate with a little butter isn't fine dining. My husband had the steak and because I'm not a big meat eater and have an allergy to seafood there were not a lot of options. The only fish option other then seafood was halibut, which I'm not fond of. I decided to order the vegetarian option, which were three sides. The cost was $ 18,00 for a baked potato, 8 spears of asparagus, and three onion rings. The potato was promoted as being "loaded" however it just had butter and sour cream. The asparagus was very tough and chewy and the onion rings (3 of them) consisted of a tasteless batter and almost raw onions inside. The couple we were dining with ordered the potatoes lyonnaise, which were way overcooked, dry and tasteless and the mushrooms, which were just average. I had the Harvest Salad and it was very good, however it was very large for a side salad meant to be served with a meal. They didn't have a small house salad option so this cost another $ 8.95 for the salad. My husband had the wedge salad with bleu cheese dressing and it was so drenched in dressing it was dripping and it was hard to even taste the salad. About half of what they put on it would have been more then enough. All in all, it was a very disappointing evening. Ruth's Chris is relying too much on the name and not paying enough attention to the product. The cost is high and the whole experience does not rate better then a two star. We certainly won't go back anytime soon, if ever.
(2)R P.
Disappointed! We have been to the restaurant before, but this time dinner was a real disappointment. While the spinach salad was lovely, the crab stuffed mushrooms were not. There was so much breading that I literally could not find much crab! They used so much butter to flavor the ribeye steak that the richness was overwhelming! I guess Monday night is not the best night to celebrate my birthday.
(3)Shirley B.
When I read the negative reviews of this restaurant I had to wonder if these people were at the same place I go to! My husband and I frequently go to RC and one of the things we like the best is the consistently outstanding experience. It is a very rare occurrence that our food has not been prepared to our expectations. It has happened but it is rare and they have always resolved the matter professionally. I love a good meal and I am more than happy to pay for it. I'd rather pay a bit more than be disappointed. Their blue cheese crusted filet is outstanding (filet is also really good with the lobster voodoo on it) but my new favorite is their ahi tuna salad. Oh my gosh, the flavor! I also love the chop salad though I get it without onions. They have always been more than happy to oblige. I get the sense that they very much wish to satisfy their customer. We tend to eat in the bar. Jimmy, the head bartender, and Jason are just a delight. They are so welcoming and accommodating. I usually avoid "chain" restaurants but this place couldn't be farther from the chain experience. I also love the patio seating in the summer. A truly lovely experience, though I do think the should store their hose out of the view of the customer. Just a pet peeve of mine.
(4)Tara F.
As you can tell by my many reviews of steakhouses, I am a true lover of prime steaks and of course, fine dining. I had high hopes for the Ruth's Chris in my new town. It is located in a cute, brand new shopping center, just minutes from my house. We arrived at 6:30pm and headed into the bar area. The Notre Dame game was just wrapping up and the bar was pretty busy. We found a seat at the bar and I inquired about their Prime Hour and the bartender said they don't do that. Right off the bat I was sort of put off... her attitude wasn't great, she gave me a look when I asked about happy hour and then walked away without taking my order. My hubby was at the front seeing if we could get one of their cute booths in the bar area... success... the hostess led us past beautiful booths w/ TV's, away from the bar crowd still watching the game and stuck us in a booth right behind the crowd (and there were tons of booths, empty, completely away from them). No consideration. Our server... Will... was friendly and knowledgeable about wine. He was attentive, but not pushy or too nearby, which I like! We ordered the Carpaccio... and it was decent, though Fleming's is much better (but hey I'll take what I can get since the closest Fleming's is 90 miles away in Chicago). We ordered our "usual" Ribeyes and unfortunately mine was over cooked. Paul didn't mind, so he switched me. I've never had my steak prepared wrong at a Ruth's Chris (or other fine steakhouse) so this was sort of a bummer. The Prime cut was also not as fabulous as previous ones I'd had. I'm not sure if the experience clouded my food... but so far, it wasn't great FOOD and that was surprising. For wine we had the Pine Ridge Cabernet and a Sin Zinfandel (the zin wasn't good). The Pine Ridge Cab is to die for and we both had that for our second glass. For dessert, we opted for just a glass of Port each. With our bill @ $200 including tip... I was not impressed. I will, of course, more than likely visit again when I have a hankering for some Prime meat... but all in all this Ruth's Chris left a bad taste in my mouth.
(3)Amy H.
I used to be a fan of Ruth's Chris, but the quality and service at this location has steadily declined. My most recent experience was in the bar where we experienced total lack of customer service. I can't commit on the food quality since we were never provided the opportunity to place an order. Skip Ruth's Chris and find a great locally owned restaurant like Temper Grille (across the street), Main St. Grille in Mishawaka or LaSalle Grill in downtown South Bend!
(1)Yvonne O.
Thank you Ruth's Chris for yet another wonderful meal on my annual hike out to the Lake house. I don't mind the 30 minute drive from Michigan considering what awaits us once we are here. This time we sat in the main dining room and got a few beers to start (Stella for him, Pere Jacques for me) I got the Crabtini appetizer (delish!) and husband went with a blue cheese wedge. For entrees, I got the dual filet with jumbo shrimp on top (6 of them!!) and he went with the ribeye, which he thought was a little fatty. He loved the sweet potato side so much he got one to take home to eat the next day - and it reheated just fine in the oven!
(5)Lisa M.
We went there for my Birthday Dinner, the web site and FaceBook site said they had a promotion going for an 8oz. Lobster Tail and 6oz. filet for $46.85. When we asked about it due to it was not on the menu. The server said that was a corporate thing and it was not available at this location. If it is a corporate thing than why would it not be corporate wide? The website and Facebook did not say...only at certain locations. I thought it was false advertising on their part. Kinda put a knotch in my Birthday dinner.
(3)Peter S.
First time here and the food & service was great. Hope to be back soon.
(5)Diona J.
This restaurant is top notch! The restrooms or at least the ladies restroom has a tv in the mirror! I think it's great to think of the little extra things especially when you could easily spend over $100 for 2 people. The customer service, atmosphere and food portions make every dime worth it! Plus the food just simply taste good!
(5)Tracy B.
Great Dirty Martinis!
(4)Chris F.
awesome dinner with a group of friends!
(4)Deb M.
The steaks are great. Served on a sizzling hot platter and broiled to the correct doneness- it can't be beat. For us, we like sitting in the bar- less pretentious. And yes- it is expensive- dinner for the two of us for steaks, salads and side runs about $100. But when you really need a good steak, this is the place to go in Granger/Mishawaka.
(4)Starr T.
Ha the Lobster Bisque and a steak...delicious. Perfect meal before going to The Morris to see The Avett Brothers play their heart out for us.
(4)Chereece T.
The waitress Jessica, was amazing she knew the whole story start to finish.
(5)Stephanie S.
This review is long over due. My husband and I both love steaks and have dined at many prime steakhouse's with Ruth's Chris in one of the top spots. When I first found out that they were bringing one to the Mishawaka area, I didn't believe it until I saw it for myself. Since it's opening a couple of years ago we have dined here several times and have yet to be disappointed. The service is always great and the food is consistently good. Yes the prices are on the high side but here you are getting what you paid for, a quality meal with excellent service. In my opinion, it's worth every penny and will continue to dine here.
(5)SeaElle R.
Restaurant was full on a Wednesday night. A bit surprising considering it's Mishawaka. Standard Ruth's Chris experience. Wait staff was a bit slow. Loved loved loved the chocolate soufflee.
(3)Katie G.
Very nice service w knowledgeable waitress. Good filet of beef. So so seared tuna. Good espresso, cappuccino and coffee. Nice find in the south bend area.
(4)Gail W.
Over rated and over priced for the fare. I had been asking to go since the restaurant opened in Granger (I love steak)! We expected an experience like the Chop House in Chicago -- outstanding steak. I ordered a ribeye steak Pittsburgh rare. What a disappointment, it was medium on the inside and charred so badly on the outside that the first half inch was burnt and inedible (I cut off a fourth of the steak). It was also grainy and dry. My husband routinely makes a better steak on our grill. Our server Andrea was superb, but you always fear sending food back, or I would have. The sweet potatoes, lobster tail, and carrot cake were exceptional, but the brussel sprouts were so greasy that I only had a couple bites. The black cardboard chargers (place mats) were disgusting! If you flipped them over they had old food stuck to the bottom of them. It was over $400 for the seven of us on my birthday, and we only ordered 2 drinks and 3 desserts. We won't be back.
(1)Ami S.
No Happy Hour at this location is a disappointment.
(3)Lisa R.
After my last review of Ruth's Chris I spoke with the GM and also let him know what a poor experience we had on Valentine's Day. Since it was never about the quality of food which is always top-notch, we decided to try it one more time for my birthday recently. It was very different this time. I'm certain they remembered me/us and went out of their way to give us a much better experience which was appreciated. Filet and NY Strip along with a bottle of red were perfect and our server was attentive but not too hovering. I was wished "Happy Birthday" be several of the management staff and appreciated the gesture. Their carrot cake is still my fav and didn't disappoint either! RC you have redeemed yourself and saved some customers, we'll be back! Thanks.
(5)Kevin And Gerlynne C.
We can't believe we haven't checked in or written a review! Friends took us here. The steaks were really tasty, the cake was huge, and very good service. It was a very nice dining experience. It did live up to hype for us.
(5)Amy M.
Worst dining experience ever. We tried to request to have an over cooked steak re cooked and the manager informed us that we would have to pay full price for the original and half price for the re cook. He said it was his fault he didn't eat it right away because he was on a phone call. The manger never even asked but the phone call was an emergency and he had to take it. Either way when he cut into it upon arrival it was already over cooked. We've never been treated so poorly at a restaurant. Not to mention they knew this was our anniversary dinner and we had already spent over $120 with them not including this steak. We had other issues feeling unwelcomed there as well. I would never return to a Ruth Chris after the way we were treated and disregarded there. It was seriously mind blowing that this hot head of a manger was in the hospitality business. He would be better suited as a bouncer! We are doing a take 2 at a different steak house for our anniversary.
(1)David P.
After our previous experience (see my previous review on this location), the General Manager called me and was able to convince my wife and I to try again. So we went tonight for her birthday (no comment on which birthday, LOL). Upon arrival, our reservation was ready. When we were seated, my wife's menu had a personalized insert wishing her a Happy Birthday, very nice touch. Our server, Kyle, was very friendly & professional. He gave us time to look over the menu and explained a few things we had questions about. The Carpaccio was very good. Tender and delicious! The house salads were also very good. Even the bread/butter was surprisingly good, crusty with a sweet butter. Both of our filets were cooked perfectly and delicious. The accompanying mashed potatoes were very generous servings and very tasty. Even the house Syrah wine to accompany the steaks was very good and complimented the filet perfectly. Then dessert was fabulous! My wife had the creme brulee and enjoyed it a lot. But I don't think anything could have topped mine. Chocolate.. Mousse.. Cheesecake... 'Nuff said. My 3 favorite things all put together. This was the experience we were hoping for on our first visit. A truly wonderful time. Thank you to everyone at the restaurant for making it a great visit!
(5)Marsha B.
Friends took my husband and I here for our 50th anniversary. From minute we walked in till we left we were treated like royalty. Prices were high but the place was packed so everyone must fill it to be worth it. Our waiter was excellent. Food was great from appetizer to last bite. We were given inside the menu a page saying Happy 50th Anniversary with our names, and desert was on the house for the four of us then a tray of chocolate covered strawberrys. Then too top it off we were given a $25.00 gift card. Couldn't have asked for better food or service. Now don't know if you have to spend a certain amount to get all these goodies but whatever we will be going back, so they know how to do it up right. And last but not least was glad to see a lot of young adults enjoying the fine taste of good food and wine. Next table had baked chicken and said the best he's eaten so an array of food and huge portions. Everything is alla cart but enough for two people too share. What else to say except dress up a little and try it. Thank you Judy & Angelo for a great dinner at Chris Ruth Steakhouse. :)
(5)Cameron H.
A great fancy place for expensive people! High prices for food! But it taste great! All tables are set very nicely. The employees will back talk you if your not looking very nice. "I love this place.... But I hear talking about me not being fancy."
(3)Martin P.
The occasion was a birthday celebration...a party of 15 are dining in the "Coaches" room. The room was a little small for my liking, but adequate. The service, led by Greg, was very good. The atmosphere was quite nice. Based on those two factors alone I would rate this restaurant experience at four stars. However, in this case, and most cases, it's all about the food: ingredients, complexity, imagination, style, consistency...etc. If this restaurant is trying to be a fine dining steakhouse, then it's going to take more than adding butter to an average steak and placing it on an extremely hot plate. White tablecloths, an extensive wine list, and prime beef are standard for a consumer who knows the difference between contemporary casual and fine. While the quality of the food was good, it was not at the level I expect. Consumers would fair just as well choosing a lower priced counter part. If I am going to spend a $100 on a steak and a martini, I am anticipating quality. Friendly and professional, atmosphere and ambiance better than most, but the quality and value of the fare must improve a cut above the rest to receive more than 3 stars.
(3)Tera E.
Hello, Our experience this visit was horrible. We had reservations and our special occasion was ruined. We were treated as if we couldn't afford our visit, we were a waste of time, rushed through the ordering process, and told how to eat our food. We wouldn't recommend this business anymore to anyone, not even our worst enemies. So they too could be treated badly. We would like to speak with the Store Manager to rectify this situation. We paid $300.00 to celebrate our occasion at Ruths Chris but we were treated like we spent $2.00 at Mcdonalds in the drive through !!!!!!
(1)Tiffany W.
This is my favorite place to celebrate a special occasion! We've been here countless times (usually after events, on holidays, etc) and I've never been disappointed. Our food always comes out perfect & the steaks are to die for! The service here is what really sets this place apart from other places. The servers are always attentive, knowledgable and very friendly. I've come in here in jeans and a tee shirt before and in business attire and have been treated friendly no matter what! The staff is very down to earth!
(5)Becky T.
It was okay, but we've had much better dinners at Corndance. Two of the filets were overlooked yet they still charged us for them even though members of our party ate by themselves when their recoiled steaks were delivered. Just disappointing given the price and expectations for a Ruth Chris dinner. The potatoes au gratin were thick and not tasty. We went with family from out of town but won't be back. Corndance is a more enjoyable meal all around - save your money and go there!!
(3)Larson M.
Our letter to management: Dear Tim, I would like to thank you for an eye-opening, educational and truly awesome experience my wife and I had on our seventh anniversary celebration dinner last night at the Ruth's Chris steakhouse in Granger, IN, where you are the Managing Partner (and thank you for ensuring we were fully aware of your job title before we exited the restaurant). I would also like to take this moment to sincerely apologize for arriving 15 minutes after our 6 p.m. reservation time. I know how important your Ruth's Chris steakhouse is to our local economy, and to think that we could have disrupted the Grand Design mere outsiders call the "seating schedule" just makes me downright sick to my stomach. When I called ahead to let you know we were running about 15 minutes late and you told me, clearly annoyed, to "just get here as fast as you can" because other guests seemed to be having the same issue that night, I realized the severity of the situation. Taking your advice, I mashed the pedal to the medal and made it there in record time (it turns out my vehicle has a rate limiter at 120 mph or we would have been there sooner). Imagine our relief when we arrived to a mostly-empty parking lot. Whew, crisis number one averted. As an aside, my wife really enjoyed the condescending way in which you greeted her and sarcastically thanked her for calling ahead. Our evening started with the one-if-a-kind, superb experience that one can find no place else on Earth but Ruth's Chris. But then my on-call phone rang. We're owners of a home care agency, and it was one of our caregivers who was lost and unable to find the home of the old lady who needed her help. So I stayed on the phone with her for 35 minutes, giving her turn-by-turn directions until she arrived at the home. While on this call, which believe me I really wanted to be on during our anniversary dinner, our steaks arrived. I noticed that mine appeared to be over cooked so I quickly cut into it to find that, in fact, it was. After the call ended I asked our waitress if I could please have a new one cooked properly, who told she would "see if they'll do it." Boy, Tim, you have created a culture of success my friend. Imagine our delight when you came to our table side and said "we'll make you a new steak, but we're going to have to come to an understanding." Yes, Tim, please help me understand, because I'm clearly in the dark; please offer me a candle. When you offered me the bargain-basement price of $40 for the first steak and $20 for the properly-cooked one, I was humbled by your generosity. When I turned down your offer it was completely acceptable that you scolded me and reminded me that I "sat on my phone for 25 minutes." Thank you again, Tim, for offering me a candle in my time of darkness. Thank you for helping to make our seventh anniversary celebration such a memorable one. And thank you for reluctantly agreeing to remove my overlooked steak from the bill, leaving me with an empty stomach and only owing $113. I'm sorry for the inconvenience we have caused and promise to never set foot in your establishments again.
(1)Dean T.
I've had a better steak at Denny's for a fraction of the cost. Atmosphere wasnt conducive to an intimate or even semi-private seating arrangement. Couldn't discuss anything over dinner without several parties heating every detail, and had to listen to conversation from very table around us. First and last visit to this establishment.
(2)Bob C.
On Saturday night, February 07, 2015 I had the unfortunate experience of dining at the Ruth's Chris in Mishawaka, Indiana. I will begin on a positive note: All of the staff was extremely cordial. Beyond that, there is little to recommend about this location. It did not help that this was a special occasion dinner so it made what transpired that much more disappointing. We were seated at a table that it appeared the restaurant puts out on busy nights: A table directly in the path of servers and directly in front of a service station. After our server greeted us and took my wine order, he verbally stated that our bread service would arrive in a few minutes. About 19 minutes later, we still had no bread, and finally I requested it. Our meal began with the shared calamari, which was excessively greasy and not very hot. I wondered if it had been cooked in advance. My guest ordered the rib eye steak and I the bone-in filet. We shared a side of the au gratin potatoes. I had requested my filet prepared medium rare and what arrived was medium well. I brought the mistake to the server's attention and then sat for nearly 20 minutes waiting for a new entrée to arrive. The au gratin potatoes were literally raw and completely inedible. My guest's rib eye was cooked to the proper temperature, but it had a light gray appearance - almost as if it had been steamed rather than broiled, and it lacked any flavor whatsoever. When my new filet finally arrived, it was prepared the proper doneness, but it too was horrible - gray and flavorless with a "steamed" consistency. We voiced our extreme disappointment and our shared dessert was comped - ironically since it was my guest's birthday anyway, this wasn't much of a compensation. Our final bill was $219.00 without tip and neither of us felt like we even had dinner since neither our steaks nor our side was barely touched. I was so upset with the experience that I wrote to the company. They never replied.
(1)Mike L.
Very friendly service and food quality is always consistent. Our waiter made an excellent suggestion for a nice Cabernet with our steaks. Great place to stop for a quality meal when traveling through on I-80. Only minutes off the highway.
(4)Jason C.
The best experience I've had at a restaurant in Mishiwaka. From the greeting from the manager / hostess to the service ( Johnny, Roman ) it was perfect. Pricey, but when you have one night a month off for a date night with your wife, I don't think I'll be going anywhere else for a while. Pittsburg rare steak, amazing cheesecake dessert? At the risk of overdoing it, this place is nailing it.
(5)Mike S.
Wow! A steak with butter on it at a fancy restaurant is still just a steak with butter on it. No flavor at all!! When we walked in the place, the hostess looked my wife and I "up and down" after we told her we didn't have reservations. Didn't feel welcome from the get go and the food never made up for it.
(1)David J.
Porterhouse - Was it the best steak I've ever eaten? YES! Would I pay $48 for just that piece of meat again? Hmmm. Probably not And I didn't hear the steak sizzling on MY plate. On the fence. Two steaks, two salads, two sides, one glass of wine and dessert, plus 20% gratuity - about $200.
(3)