Shula’s Steak House
400 Park Blvd.,Westin Chicago, Itasca, IL, 60143
Shula’s Steak House Menu
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Visit below restaurant in Itasca for healthy meals suggestion.
Visit below restaurant in Itasca for healthy meals suggestion.
Visit below restaurant in Itasca for healthy meals suggestion.
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Address :
400 Park Blvd.,Westin Chicago
Itasca, IL, 60143 - Phone (630) 775-1499
- Website https://www.donshula.com/shulas-steak-house-nw-chicago
- Click To Get Directions
Opening Hours
- Mon :6:30 am - 11:00pm
Specialities
- Takes Reservations : Yes
Delivery : No
Take-out : Yes
Accepts Credit Cards : Yes
Good For : Dinner
Parking : Private Lot
Bike Parking : No
Wheelchair Accessible : Yes
Good for Kids : No
Good for Groups : Yes
Attire : Casual
Ambience : Casual
Noise Level : Quiet
Alcohol : Full Bar
Outdoor Seating : No
Wi-Fi : No
Has TV : No
Waiter Service : Yes
Caters : No
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Harold S.
I'm sure the dinner's are great. But I just went down for the breakfast buffet. It was so not worth the money. After tax the buffet is just under $20 a person and the food was not warm and very limited choices. Don't waste your time or money. The service was horrible too.
(2)Howard B.
OK, had steak last night but Shula's was my only alternative not having a car. So took the dive to have seafood and not steak...in the Midwest! Never shying from a risk sometimes has it's rewards as it did in this case. Went for the seafood trio appetizer with a side of steak fries and couldn't be happier. Nice fresh (?) lobster, lump crab and shrimp served with a trio of sauces fit the bill perfectly. Offsetting the cold fish with hot fries was brilliant, if I do say so myself. Adding a Lemon Drop cocktail ( perfectly prepared) made this a delightful meal!
(4)Ivan D.
Dined on March 20, 2013 @6pm. If you're particular about customer service this is a place to attend, very attentive, an the manager was actually managing. The food was good, corn with bacon was something new for me, and became an instant favorite. My wife and I shared the seafood trio, swordfish, and grilled chicken. Only thing I wasn't a fan of, was the lack of seasoning.
(4)Michele S.
I love steak! So walking in and thinking about what I was going to have for dinner already had me happy. We came on a Sunday night for my husband's birthday. The place was dead as a doornail. There was only one other couple at a table when we walked in. When we were seated at our table, they put a football on the table which had the steak menu on it. Frankly, I hated having that football on the table. Just give it to me in a menu. On special they had fried calamari for an appetizer. We ordered that. The calamari was cooked perfectly. Tender and crispy. I ordered the tomato & gorgonzola salad as a side, and loved it. No skimping on the cheese here, and the vinaigrette tasted homemade and fresh. For our steaks I ordered the NY strip, and my husband ordered the cowboy steak. Both were cooked exactly like we ordered them. The service was friendly and attentive. Things did move slowly, but one cannot rush good food. I would come back. The food was good, but frankly, I would like to see a few more people in the restaurant.
(4)Ron W.
I use to eat here once in a while for lunch. They use to have a $10 lunch menu but they got rid of it. Boo! However I have had dinner here a few times. the steaks are great but bring your wallet and maybe your first born. It's expensive, but you do get what you paid for. Great service and an aged steak that will make you drool for more. Every here is served À la carte. so the price can get up there quick. But if you are in the need for a great steak, this is where it's at!
(4)Dean H.
Went for a business dinner this evening. Horrible service. Food average at best. You pay for the atmosphere and location. An Outback steakhouse would be better. Don't bother. The Westin restaurant has to be a better choice, and I'd bet they appreciate your business.
(1)Bee G.
Went there recently and truly enjoyed my meal. I sat and ate at the bar. Arrived just after they opened (5:30-ish), so there was no one in the bar area, which is okay with me. The female bartender was much more helpful than the male bartender, but eventually the male bartender warmed up a bit. I had the wedge salad, ribeye (22oz "cowboy") with sauteed mushrooms and the double baked potato. Everything was great, but I was not impressed with the double baked potato. The female bartender recommended a glass of red wine (Joel Gott Cabernet Sauvignon) and her recommendation was spot on. I also had dessert (seven layer chocolate cake) and it was very good. Next time I want to try the chocolate souffle (45 min. prep time). Definitely recommend Shula's. However, it is pricey, so if you're looking for a good steak at a reasonable price, you may need to look elsewhere. My meal, with 1 glass of wine and dessert set me back $100 plus tip.
(4)T D.
This location is in the Wyndham Hotel and one of my favorite steakhouses. I prefer the Filet Mignon, Creamed Spinach & as an appetizer the Barbecued Shrimp which is outstanding, just to name a few choices. They do offer the huge 48 oz Porterhouse, if you dare. During lunch here they serve a great Chicken Ceaser Salad & Lobster Bisque soup. The wine list is amazing and the wait staff is very helpful in selecting. Service is attentive and a nice romantic atmosphere for an intimate date. The prices are typical for an upscale steakhouse such as this, but worth it in my opinion. This restaurant does bring back a certain memory, of which I had to give my date the Heimlich maneuver, (poor guy) but which was successful thank god. The lesson here folks, please cut your pieces up small before swallowing.
(4)Amanda C.
Was staying at the Sheraton and weather was bad so two of us went to the convenient albeit expensive restaurant shula's. No beers on tap. What's up with that? The calamari "fries" were some of the best I have had. Tender, thick strips. Granted, I like the tentacles and this had none, but the meaty thick strips were great. The marinara sauce had an odd spice like maybe anise. I got the filet mignon and it was done perfectly medium rare. Also tender with great flavor. The dipping butter wasn't needed. Salt wasn't needed. It was just good meat. The side was really for two or three people and we weren't warned of that. I had the crab and mac cheese and it was stupendously creamy. Just took a lot of leftovers. Server thought he was funnier than he was. Unnecessarily flirty and just odd. He would also walk away without waiting for a full response from us. Very expensive. My meal alone, with two drinks, was $100. So great food, yes, but it was a splurge.
(3)Jason G.
Honestly the worst service and filet I have ever had at a steakhouse. Same price as a Ruth's Chris, Chop House, but nothing close to quality or experience.
(1)John Y.
Terrible terrible terrible service! Went there for brunch buffet around 8:30 am this morning and the hostess/receptionist misquoted the price of $50 vs $15. I asked twice but miscommunication was the theme. Didn't bother telling me that kids under 5 yo were free. So I elected the menu. The waitress gave me the bill and then when I found out the brunch was $15, no apology, rolled eyes, and basically a "I hate my job" demeanor. The food was not bad, but not really what I wanted. Lost my appetite from the lack of a welcome, smile, or effort to accomodate at all.
(1)Brian L.
This is probably what I consider to be on the better end of dining for a hotel restaurant. Usually the same things are present: high prices, fancy sounding foods, ok taste. They have great ingredients here but you can tell they could really benefit from increasing the skill involved in preparation. I ordered the 24 oz prime rib. Perfectly seasoned but just slightly overcooked. You can tell that the meat had great marbalization but had a little more attention gone into presentation, the au jus could have been put on the side to increase the flavor. The waiter's wine recommendation was definitely overpriced for the quality here but it complemented the steak very well.
(4)Luis G.
Being the Friday after Halloween, the place was frightfully empty. We had a reservation at 8 pm, but got there 45 minutes early and was sat immediately. At the time we sat down, I saw one other table occupied. We enjoyed the quiet atmosphere, as we were taking the night off from our baby anyway. The service was friendly and prompt. I enjoyed the fact that our waiter wasn't stiff, being a nice restaurant, sometimes the service is standoff-ish and that wasn't the case here at Shula's. We felt that we were taken care of really well. Our food was really good. I don't know if I would say it was BETTER than most other high end steak houses, but it really was good. I had the prime rib, which was an excellent cut of meat. My wife had grilled salmon with an asian sauce that was really outstanding. All in all, I would recommend Shula's.
(4)Dinah T.
I recently came here for a business luncheon. The food was good. I had their onion soup...I'd get that again..sweet onion taste, not salty, with melted cheese on top yum. I had their grilled salmon (didn't have a taste for steak for lunch) for lunch. It was pretty good but they lack the amount of vegetables when I asked to double the veggies and remove the starchy carb side. The service was ok, it wasn't busy at all and for our party of 6 our wait staff was half taking our drink orders. The meals were slow coming to us, I mean we weren't in a rush but man a 2 hour lunch just to eat was a bit too long and it wasn't at all busy, did I mentioned that it wasn't busy? This restaurant is in a hotel so you're sharing parking space with people who are spending the night in the hotel. It's a place you shouldn't wear shorts and a tshirt...nice casual outfit please. The hostess and staff were friendly saying hello and good bye, they know that you'll be spending money here so they better!. The space looked like they have 2 separate rooms. It looked like you were in a high class man cave hence all football memorabilia, big leather chairs, and even football leather covered menus. I've been here before for dinner several years ago. As I remembered it was pretty dark not dim, dark to a point that the waiter used a flashlight to show me how medium rare my steak was. No it was bloody so I had to ask him to reheat it. I don't mind paying for a good steak, but this place was meh... I'd rather go to Ruth Chris's and spend that kind of money there. I would only come here if someone else is picking up the bill.
(3)David R.
I've been to a couple Shula's Steakhouses in the past, but this was my first time dining in their Westin Chicago Northwest (Itasca, IL) location. The best way to summarize the meal: it may have been an acceptable experience for an Outback Steakhouse, but not at Shula's. For starters, the hotel is dreary. It's isolated in an office park area, and has no energy at all. That carries over to the restaurant, which is off the main lobby. Our group of 6 was seated inside the bar area, which was confusing to say the least. You don't spend $500 on dinner to sit in the bar. Service was mixed. A couple drink orders gotten wrong... a couple times they had to recheck/reconfirm orders. Not horrible, but it was noticed. The food was the letdown. Totally underwhelming. I know steak, and my $44 ribeye, ordered medium rare, was more of a medium well. The mac & cheese was pretty good. A few drinks from the bar were great.. a couple others were terrible. Bottom line- the overall experience, from ambience, to service, to food, was not what I would expect from a Shula's and from the prices they charge.
(2)Lee C.
I don't know where to start. I guess I'll be honest and say a part of me regrets going because i feel it set the bar too high for future steakhouses and restaurants in general, for that matter. We loved EVERYTHING about it. I dont think we stopped smiling the entire time we were there. I live in Florida and was visiting Chicago. One of my business partners told me I absolutely HAD to eat at Shula's. Its a little bit of a drive from downtown Chicago, but this guy knows his steaks, so I made it a point to go there. I wish I saved it for the end of my trip because we were disappointed with every other placed we dined and the catch phrase became "its good... but it aint Shula's". The service was perfect, like they could read our minds. They were there to refill drinks and clear tables, but never bothered us while we had our mouths full of the heavenly food we were enjoying thoroughly (I hate being interrupted when eating or in conversation, so they get big points for that). We ate there several times in the course of a week, each time was amazing. Our favorite appetizers were the crab cakes and the JUMBO tempura shrimp... we'd never seen shrimp that big and never tasted any so good... the size was closer to small lobsters than shrimp. I had a burger for lunch while my girlfriend enjoyed a chicken dish... both amazing. The salads were fresh and crisp. The entrees... wow... ok... we had dinner there a couple times and each got different meals each time and shared. one word... PORTERHOUSE... its 24oz of heaven... my mouth is literally watering right now as I reminisce. I vow to return and take on the 48oz. We also enjoyed the fillets and the prime rib. I'm not a huge fan of crab, but the crab cakes and filet oscar were amazing and my girlfriend had to fend off my attempts to steal more bites after she gave me a taste. even the sides are amazing! twice baked potato and truffle fries... enough said! Definitely leave your diet at the door, this is a place to truly enjoy the food, the ambiance, and the service. to top it all off, not once but TWICE we were greeted by Chief Mark. I have NEVER seen a chief great tables, and he spoke with us twice. The first time he humbly accepted our praises of the meal we were eating and then gave us some tips for getting around Chicago and where to go and answered some of my questions about the restaurant a Coach Shula. The second time he actually recognized us and even remembered our names! That was honestly the highlight of the trip, we felt like celebrities. It really felt like we were HIS guests and he cared and took pride in the work he and his team did and the amazing food they produced. I could go on and on, but the bottom line is this is a restaurant you MUST experience. I'm looking for an excuse to go back to Chicago just to go there again.When I discuss our trip, the first thing I talk about is Shula's. To Chief Mark and his team at Shula's, we thank you for an amazing dining experience and the suggestions you made that really helped us both enjoy Chicago unlike we'd ever anticipated. I've NEVER written a review for a restaurant before, but our experience left me with no choice but to sing your praises.
(5)Ling L.
For our anniversary, we chose Shula's. The restaurant wasn't packed on a weeknight and we had a wonderfully attentive staff with lots of good humor and none-too-obtrusive service. Not sure if we'd be back again, we thought we'd give every category on the menu a shot, from the spirits & wine list to the soup (French Onion, which they kindly split for us) to 1 huge RICH side of Crab mac n cheese to steaks (of course) and both desserts (a molten chocolate cake and the chocolate souffle, one of which was complimentary due to our special celebration). Shula's seems to be an extension of the famed Miami Dolphins' coach den, if I were to imagine what his home museum would look like, from engravings of his famous quotes on and off the field, to the pictures of his team and celebrity friends. While the signed football menu was a thematic touch, it was a bit cheesy. Furthermore, there was no listing of prices for our steak entrees on the football, in the menu or from the server's descriptions, and we felt it would be unclassy to ask about it, so we kept mum, and assume that if one knew to pick a place like this to dine at, one is expected to be able to foot the price tag. Oh well. The steaks were well prepared -- we had the bone-in ribeye and tenderloin. Definitely tops in our list of steak places. Simply seasoned, the cuts were allowed to shine in their own juices. If one were a chocoholic, one would take much delight in the sinfully rich molten lava. However, that was a tad much for me. But the preparation was well thought out with accompaniments of ice cream, fresh cream and sweet cream sauce. Surprisingly, the souffle held up really well two days later. At the end of our meal, the staff gave us a card signed by members of the staff and a free appetizer card. How sweet.
(4)Allen C.
I was hesitant about this restaurant due to some poor revues on yelp. Pleasantly surprised with great service and quality food. Prices in line With similar steak places. Ribeye a bit undercooked but very tasty. Porterhouse done to perfection. 8oz filet tender. Sides of mushrooms And baked potato good. Apple pie and carrot cake a fine meal finale. To those not wiling to the price for fine dining there is always outback. We will return.
(4)Jennifer S.
I've had lunch at Shula's about four times this year. I tend to stop in when I am attending conferences at the hotel. The service is excellent. They serve warm, fresh bread and butter which I really enjoy. Most recently I had a pulled pork sandwich with french fries. Sounds like an average lunch except that it is only $10 with your drink and the fries are extra-fab! They toss them around in some garlic and herbs which really enhance the meal. I'm drooling just thinking about them...
(4)Maggie D.
Yeah, I hate to do it, but I have to give Shula's a "meh." It was our second time there; this time with friends. I found my steak a bit over-cooked and surely under-seasoned. I should have sent it back for the over-cooking, but we had friends with us, so I didn't do that. Tom's side dish -- crab/macaroni/cheese - was missing, and because we were all sharing sides, he didn't notice they'd accidentally delivered garlic mashed until we were about through. The sides are enough to share. So are the salads. That's a good thing. As ya'll know, it's pricey. I expect perfect for pricey. This was, well . . . meh. What it boils down to is that we could cook better at home. We won't be back.
(2)Stephen C.
Overall, I would say that Shula's is just average. To start off, the dining experience was excellent. I liked that they showed us each cut of meat, and had us cut our steaks to be sure they were cooked correctly. But for such a fancy restaurant, it's a little strange that they put a football on a tee on my plate to show me their specials. Also a little weird: my wife and I had to share one menu. For the price of the entrees, you would expect exceptional taste (at least I would). This is what I was left most disappointed in. the steak was good, but it wasn't great. In that atmosphere, I expect great. It was also a little disappointing that all of their sides were a la carte. The steaks didn't even come with a small side salad. I would leave the option to go back, but only for a special occasion. Even then, I would evaluate my other options.
(3)David J.
Very under impressed. Had dinner twice here in the past month and dinner was exceptionally slow and the steaks were average at best.
(2)Kamila T.
My boyfriend received a gift card for Shulas so we decided to check it out on a Friday night. The place was as dead as a doornail and the paragraph below will explain why. The french onion and clam chowder were barely warm, microwaved of course. My boyfriend was in the mood for a burger so he ordered one - unfortunately Shulas Steak house wasn't sure what medium was because it was so well done he didn't want to finish it. I ordered the french dip sandwich and upon starting to eat it I realized that it didn't taste right.. apparently the chef wasn't sure what a french dip sandwich was and served me a steak pannini of some sort, and it was awful! The only good thing about the entire experience was the fresh bread they served. So I would recommend this place for bread and that's about it. Oh, one more important thing - swatting away the fruit flies is an obvious sign of a restaurant which has gone down hill.. NEVER coming back here again.
(1)julie f.
Way overpriced and very slow service, although the servers were very friendly, personable and knowledgeable. All in all though, nowhere near worth it.
(1)Jill P.
We've eaten here many times before, we would have not returned at the price if we'd experienced what we did tonight. I was very surprised at the "re-heated" look and taste to the filet. I thought steaks at steak restaurants were seared at 400 to 500 degree temperatures. Not here. My husband enjoyed his lamb; my son enjoyed his hot dog.
(3)Joe I.
I have eaten here several times over the past 10 years, always during a weekday day or weekday night. (Hint - I think they are busiest (and maybe at their best) during the weekdays as this is adjacent to the lobby of the Westin Northwest, catering to business travellers.) Steaks have always been cooked spot-on, with large sides that have been scrumptious also. I miss the high-back chairs that they used to have at every table, but I think there are still some tables with them. Staff has always been friendly. They used to do a breakfast buffet that was pretty good also, but I haven't done that for a while (get up early...who wants to do that??) I am not a big fan of football in general, but if you are, there is plenty of memorabilia around (duh, the name is Schulas!) Anyways, if you are in town for a business mtg at the Westin and you want to take someone out and drop some coin without having to travel anywhere (and honestly, within the surrounding 10 miles, there are a few other steak places, but i wouldn't rate them a 5 either) it is definitely worth stopping at Schula's. Get the 'Schula' cut...it's worth it!
(4)Melissa H.
Hostess great, server horrible. $41 for a filet and nothing else and every else is ala carte? I had to ask to order our food, the prices of the steaks (they aren't on the menu), and my check. I had a resturant.com coupon. I even spoke to the manager and so did the people next to us. I won't be back. I'll go to Ruth Chris instead if I want a steak. At least I get what I pay for AND I'm treated like a QUEEN!
(1)Tim S.
Ambiance: The place was dead on a Saturday night. This wasn't a huge concern to me, but if you're looking for a hopping place with some background noise, you will not find it here. There was a total of four other parties that were seated. Moving on, I did not care for the table setup. First, they put a football on the table that lists different cuts of steak on it. This is a waste because the football doesn't even list the prices of the steak on it. Second, each person has a full setup arranged in front of him or her with a master plate, a bread plate, a wine glass, a water glass, two forks, a bread knife, a steak knife, and a butter knife. If this wasn't enough crap as it was, there is a candle in the corner to take up even more space and by the time you receive you menus, you feel very overwhelmed due to the lack of room that is available. Personally, I suggest that they ditch the football, ditch the master plate (it had no purpose), ditch the wine glasses unless wine is ordered, and ditch the drinking glasses until a drink is ordered. At least, my girlfriend and I got a good laugh out of being smothered by everything. Service: We made a reservation and asked for a booth. We got a booth in a nice quiet corner, I could not have asked for more from the host. However, we were only given one dinner menu and a wine menu. I believe that it is standard at their restaurant to only offer one dinner menu at each table and that it was not a mental error on the host's part. However, I found it very aggravating and pressure-some to have to share a menu. I wanted to cross-examine the menu with my girlfriend and did not want to feel rushed into making my selection as she stood by with her selection already in mind. I immediately requested another menu and had that football punted back to its glass display case. Our server was fine. Not someone that stuck out as being worth requesting again in the future but not an inattentive dim wit either. Just average, nothing special. However, I did like the presentation that was offered by the server in terms of showcasing each cut of meat so one knew what he or she is diving into. Food: We ordered a tomato mozzarella chop salad as a starter. YUCK! We wish we knew what we were getting into before we ordered that. It was nothing more than a mere five slices of tomato topped with purple onion, a glob of mozzarella, and a sprinkle of basil. I had never ordered this dish before at a restaurant, so I was unfamiliar with the fact that it really was not your typical type of salad. Don't get this item unless you know what your getting into. I ordered the 24oz Porterhouse and she order the 12oz Filet Mignon. As a side, I got the Crab Macaroni and Cheese. She ordered the Double Baked Potato. For the record, one side would have been plenty for two people, they were large. The steaks were perfect, some of the best we ever had. When they were brought to the table, the server asked that we cut into them to see if they were prepared to our liking. They were cooked exactly the way we requested them. After her first bite, my girlfriend confirmed that her Shula steak trumped others that she's had a Wildfire, another restaurant we visit frequently. I have to admit, my Porterhouse was pretty exceptional too. It was simply seasoned and extremely tender. As far as the sides were concerned, I could have done without the crab macaroni. I did not care for it, because it was made with a white cheddar onion cheese sauce and the crab tasted like imitation meat out of the package. My girlfriend did not care for her double baked potato, because there were too many green onions introduced into this dish before it was baked a second time. On a final note, the dessert was fantastic. The Creme Brulee was out of this world. It was served in an extra large dish, double the size of any portion I have ever gotten from another restaurant. YUM! Price: $3 Ice Tea $9 Tomato Mozzarella Chop Salad $42 Filet Mignon $44 Porterhouse $12 Crab Macaroni and Cheese $9 Double Bake Potato $8 Creme Brulee Our total for the evening was $162 w/20% tip. We definitely could have done without the Tomato Mozzarella Chop Salad, the Crab Macaroni and Cheese, and the Double Bake Potato. Knocking off these unnecessary items would have brought our total down to $125. Final Verdict: This place had the opportunity to get a 4, but it fell short due to a couple of reasons. It lost one star because we did not care for the salad or side dishes. It lost another star because the menu was lacking. It did not give prices on the steaks. It did not give any descriptions on appetizers or entrees. This would have saved us from buying the chop salad and would have allowed us to see what ingredients were in the sides before ordering them. We will definitely go here again, but stick with just steaks and dessert or ask for a more descriptive menu before venturing into trying anymore of their appetizers and sides.
(3)M J.
My wife, 3 year old daughter and I went to Shulas for my wife's birthday.. we've been fortunate to experience Gibson's, Mortons, Capital Grille, Ruth Chris and really wanted to try Shula's. We were not disappointed. The football menu on the table is well, cheesy, but whatever..Shula was a great coach and I can see why they do it to be unique... whatever..(after reading some other Yelp reviews this seemed to be an issue..get past it...it doesn't stay there throughout dinner anyway, and you get more info from the cart presentation anyway) 1. Service was great, hostess and wait staff combined, excellent... 5 stars 2. Ambience was cool too. Lots of old football pics and "Shula" quotes to go around.. very classic steakhouse feel.. 4:5 stars 3. Steak. That's what we were here for anyway.. in a word, AWESOME.. VERY MUCH ON PAR WITH MORTONS / CAPITAL GRILL & GIBSONS.. personally, I prefer it over Ruth Chris' butter-soaked steaks.. 5 stars easy... 4. Appetizers & sides.. Okay, not awesome but not great either.. "meh" is what I'd describe them as.. Lobster Mashed potatoes SOUNDS great, but then some brown gravy is tossed on top of it and you wind up missing the Lobster taste you were hoping for... Vegetables are vegetables, IMHO. Nothing memorable here. 3 stars... 5. Dessert. Two words... CHOCOLATE SOUFFLE... Very nice. Very HUGE. Seriously enough for two people... (One suggestion to anyone from Shula's reading this... Serve a warm chocolate sauce along with the souffle.) It would make this already fantastic dessert even more awesome... 4 stars... So all in all, 4 stars is pretty reasonable for Shula's. It's definitely not a "place to be seen" if you're into that, but if you want a good meal, good service in a relaxing atmosphere, look no further than Shula's...
(4)Tom I.
Steak was nice (I tried filet), starter they recommended shrimp which was also excellent. Service was tad slow, despite the place was empty. I don't like the idea of that stupid football trophy taking out from the glass case and had to escort us to the table...yeah the man can do what he wants with his joint, but it's just soooo cheesy. REservation service was VERY nice. Valet service failed big time. Sure, it was the coldest day of the winter..., but we had to walk for good few minutes before we get to the entrance...and back after we had good meal. This place is within the Westin hotel, so depends on the date you go in, the place may be packed with customers with t-shirts and shorts along with nicely dressed up folks from nearby town. Kinda funny scene.
(4)Ambre C.
Went here for a business dinner, was hoping for a great lamb chop, lobster bisque and creamed spinach - my usual order at these fancy (?) chain steakhouses. I won't wax on about the cheesy football, one menu for the table - my fellow yelpers had prepped me to avoid those things. However the lobster bisque was thick and had a tiny arbitrary bit of lobster, lamb was a nice cut, but it was tough. The spinach wasn't creamy, but was rendered ok by so much garlic and cheese. Disappointing.
(2)maia v.
OK choice when you want steak. The service was attentive without being clingy. Friendly without being intrusive or cheesy. It has the obligatory "upscale steak house" decor, with some football memorabilia thrown in. Nice but nothing visually exciting, new, or in any way dynamic. Not that it matters, you go here to get a good steak.....which you may or may not get. It seems that they have issues with over doing the steak. These are good cuts of meat and they've got someone back there who need to work on their timing or technique. So be forewarned if you are very particular about how your steak is cooked. It's worth a try but you're better off just going to Wildfire, they always cook it right there.
(3)Steve K.
Visited this pimp castle last Wednesday nite. A new business partner of ours invited me and my boss after we came down to Chicago for a sales training. Nice place, they bring you a cart of meat - each cut of beef wrapped in plastic... We started the meal with large shrimps & cocktail sauce, they were the size of my hands! I had the "Cowboy Steak", a ribeye, with a side of Asparagus. That was one of the best, most tender cuts of beef I've had in a long time.
(5)Frank C.
I have to say that my wife and I cracked up when we checked in with the hostess. She grabbed the menu's and went into this glass case and pulled out a football and kicking tee. How cheesy! The hostess told us that this is a tribute to the the 1972 undefeated Miami Dolphins team. I sure that is a selling point in Miami but we are in Chicago. It is a typical looking steak place except it has a ton of football pictures and memorabilia. Not sure if it wants to be an upscale steak house or a sports pub? We were there on a Saturday night and it was surprisingly empty in there. The waitstaff was friendly but verged on being a bit overbearing with both of our waiters, the busboy and Manager checking on us frequently. The waiter explained the meals but as others have said there is no mention of price. So when we asked the waiter he told us then mentioned a special he forgot to mention. It was a prix fix menu with choice of fillet, strip steak, salmon or chicken with a salad, mashed potato's, asparagus and dessert for only $39. We decided to go with that not for the price but those were the most reasonable cuts of steak that would not require a doggy bag. My wife had the fillet and I had the strip. Both were very good. But you can do better at a Gib sons or Morton's.
(3)Edwin M.
I went here with a group on a Saturday. Overall, it is a nice, upscale steak house. I felt that the football menu was a bit over-the-top, especially since it contains no additional information that the regular menu doesn't include. Also, be forewarned that prices for the steaks are not printed anywhere. Neither the football menu nor the regular menu have prices. We did ask at the end of the presentation. I sort of feel that this is a put-on, and I am a bit annoyed by this tactic. My steak was mostly good, but had some amount of gristle which I normally wouldn't expect at these prices. Everyone else seemed satisfied with their steaks, though, so it might have been an aberration.
(3)Andrew D.
Typical overpriced steak place. Steak's were "ok" and the joke at the table was how small they were and how high the price was. The only thing that salvaged the marginal food was the company, which the restaurant had nothing to do with. It was in the Westin so it was convenient, but not worth the price at all. Won't be going back!
(2)Raul V.
Been to this location two times. Very professional and friendly staff, they even helped me surprise "pop the question" using a dessert tray (I know - not overly original). The steaks are incredible and the sides are super sized so if you want to watch cost, just get one side to split. I am not a fan of sweets, but my fiance and I tried the molten lava cake and it was a game-changer. Great place for a nice, romantic meal - but go without the kids.
(4)Ziana C.
Eaten several times while staying at the Westin. Breakfast bar -hot food is cold. Stick with the fruit and muffins. Service is outstanding. Dinner both times was $100 for one person. Service again was excellent. Steak quality was not all that. I was not impressed at all. If I was not staying in the hotel, I would not be eating here. Had two lovely high priced dinners. But I could have better meals elsewhere.
(3)Michael D.
Love the food and loved the servers! Those ladies were so sweet and made us feel like we were at home. Ate here every day for two weeks and would go back if I could.
(5)Noah S.
Good Steaks, just pricey. Great as a one time or occasionally treat. Excellent but expensive drinks.
(4)Courtney G.
Shula's was good. We had the breakfast buffet which consists of: Scalloped breakfast potatoes, eggs, bacon, sausage, fruit, croissant, small pastry assortment, cereal, juices, jams and you can order your eggs how you like as well as an omlette. It was $20 for all you can eat and we each only had maybe less than a plate so it was quite expensive in proportion, but if you're pretty hungry it's a much better deal. The scalloped potatoes with eggs, cheese, mushrooms and peppers was the highlight though a little under seasoned.
(3)John M.
The steaks are great. But go there for breakfast and the service is not. Had to ask four people in the course of 20 minutes just to get a glass of water. When the server brought the bill holder - the bill wasn't even there. It was a hassle to get one to pay.
(2)David C.
As my hundred dollars flew out of my hands I scratched my head and thought, I wasted my time and money on this? Unfortunately Shula's at the Westin is borderline 3 stars, and it's the umpteenth time I wish I could pull a half star out of Yelp and make it a 2.5. The problem with Shula's is that the cost is right up there with Morton's, Ruth Chris, and Capital Grille, but they don't deliver anything close to those experiences. Third time eating here in 3 years, late night solo dinner in late January. It seems they're afraid, or untrained, on how to be world-class at this Shula's (vs. Indy location which is GREAT). Service: bad, as in 10 minutes to see a server, 20 to get a cocktail, 35-40 to place my order. Had to LITERALLY tell my server I needed to "get this show on the road". Really? For a 100 dollar dinner, and a restaurant close to empty, that wait staff should SMOTHER me with Ruth Chris' or Morton's crispness, but I received the opposite. Ordered the porterhouse, 24 oz., medium rare; my server stood by upon its delivery to table and said "I'll wait til you cut it and see that it's done to your liking". She stood by with good cause.... My medium rare was medium to well-done, through and through. Graciously delivered a replacement porterhouse 15 minutes later and it was perfectly cooked. Potatoes au gratin (Boursin), creamed spinach were tasty. I've had their French onion soup before, and it's world class. Ditto for their huge tomato and mozzarella chop salad. Another Yelper also mentioned the entire Shula's presentation, and I have to agree. I just don't think they really "get it" when one spends a c-note for dinner, that everything NEEDS to be top-notch and first class. Presentation of food and the staff's overall service was weak. Don Shula would have heads rolling at his namesake restaurant if he popped in for a dinner and drinks. I'm going to try it again in 3 weeks, update t/c. My Manhattan was excellent! And the bartender personally came over and poured it into my martini glass. Now, why can't the rest of the wait staff be that responsive??
(2)Nina S.
The food and service were both really great and the location was really convenient for me because i was attending a conference at the Westin Northwest. My only complaint is that the restaurant was really quiet - we had a 6pm reservation on a Thursday night, and there was only one other diner.
(4)Rawlins R.
$6 dollars for a Bud Light!?!? No thanks
(2)Zach J.
This place is overpriced and it sucks, I came here multiple times when my old company used to have meetings here. Everything I ordered on the lunch menu was dry, bland, overpriced, and overcooked. I tried a burger-overcooked and not very great, I tried different sandwichs and they always sucked. The food sucks here and nothing stood out, and I tried multiple items. Do not waste your money, and the Miami Dolphins suck, and so does this place!
(1)Keith T.
A friend and I had a taste for steak on a Saturday night. We checked a couple local spots we'd normal eat at and both had significant wait times to be seated. I decided to use the Opentable app to see if we could get in anywhere quicker. I had never heard of Shula's prior to this, but according to Opentable there was no wait. So I made reservations. On the way we picked up a 3rd person and shot over there. The hostess was very friendly and nice, and she sat us immediately.The fact our party had grown by 1 was not an issue at all. The place was surprisingly empty for 7 PM on a Saturday night and had people at maybe 5-6 tables. The atmosphere was upscale and very intimate considering it was attached to a suburban hotel. My initial feeling about Shula's was the wait staff is somewhat disorganized. After we were seated, it took a while for anyone to come by to get us water or take our drink orders. I only noticed this because it was as empty as it was. Eventually our waiter came by and offered to show us the steak cart. We weren't aware of it, but everything is ala carte. So you needed to specifically order any sides. Our waiter didn't explain this while we were ordering, and walked away after he took our steak order. We were slightly confused why he didn't tell us about any sides that came with our meals. We called him back and asked about them, and that' when he explained we had to order them. After our waiter took our order, he handed us off to our server. Our server was a very nice woman and had a good sense of humor. Which certainly went along way with us enjoying our time there. Between the 3 of us, we got the crab cake appetizers, 8 ounce Filet mignon, a 12 ounce Ribeye, and Scallops for dinner, with a side of Au Gratin potatoes. One of our party had 2 glasses of wine, while the other 2 had ice tea. The meal was just ok, and was really just an average steak in my opinion. Nothing to special, but nothing horrible either. The crab cakes and Au Gratin potatoes were so-so as well... Nothing horrible, but nothing to write home about. None of these issue caused me to find them inedible, and wasn't anything I felt the need mention to our waiter. I just made a mental note of it and ate my meal. My other two friends seemed ok with their meals, but neither were bragging about them either. The real surprise came when we got the bill. Which came to $250 between the 3 of us. Over $300 including tip. After I got the bill I was extremely aware of how average our meal was. I didn't do any research about Shula's when I made my reservation, and had just placed it because of the convenience. If I had searched yelp about them prior to making reservations I might have opted we go to a different restaurant. The price they charged is on par with Gibson's or Ruth Chris's... and to be honest we had nowhere near the experience we would have had at one of those restaurants. I'd give Shula's 3 stars for an average meal, but deduct a star for the price.
(2)Janine E.
We went with friends and had a variety of appetizers, steaks and sides. It all was some of the best food we have had. I have been to steak houses all over the county and this was the best I have had in a long time. The only downside was the service was not in line with the price point of the restaurant but the food more than made up for it!
(5)Joseph L.
Pretty disappointing for a high end place. Way too expensive for what you get. Too many other options for this amount of money. It it was half price it would just be ok. I won't give it 2 stars because it's not bad, just not worth it.
(3)Gina F.
I took my dad here the Saturday before Father's day for dinner and have to say we were very impressed. The host was very friendly and we were seated immediately for our reservation. The server was equally friendly and put up with my Dad's gentle ribbing about how HE gets the best beef around from a farmer he knows and so on. A patient lady, to be certain. Now, the food is the most important part, right? Well, that delivered. We were thoroughly enjoyed everything. He started with the scallops, which were well-prepared, and followed it with the prime rib. That he enjoyed, though it was not medium rare as requested. Still, he thought it was flavorful and really liked it. As the vegetarian at the steakhouse (make your jokes) I was really pleased to see how many delicious options I had. The fresh mozzarella & tomato salad was great, and we had a feast of sides as well. The grilled asparagus and scalloped potatoes were certainly stand-outs. The mashed potatoes were good, nothing to write home about, but they were a good complement to my Dad's prime rib. The only thing that didn't meet the mark was the spinach. It was incredibly salty, otherwise it would have been a favorite. We get spinach pretty much any time it's on the menu, and the spinach itself looked good, but the salt killed it. The crowning achievement of the night was the lava cake. It could easily feed four! It was warn with an amazing filling and served with vanilla ice cream and whipped cream. I would return for that alone, no question. I took him to Gibson's last year and everything was good, but I really feel this surpassed our experience there. The sides at Gibson's are notoriously huge, but they lack the flavors and balance in the food here. I'd certainly recommend Schula's any day and would gladly go back,
(4)Alina S.
Omg yum! The steak here is delicious and portions oh so large. Went here for my man's work holiday dinner last night. The apps were off the chain. The BBQ bacon wrapped shrimp was so delicious and soft and perfectly seasoned so you can taste each and every ingredient. The crab cakes were also tasty as were the beef skewers. So tender and melt in your mouth. The sides that come a la carte with the entrees are very shareable and large portioned. I ordered a double baked potato. This was the largest and most cheesiest potato I ever did see. I love cheesy potatoes!! For my entree I ordered the 15oz bone in filet. It was cooked to perfection and again melted in my mouth. I also was able to grab a bite of my bf's lobster tail. It was amazing! I'm not a lobster lover and usually I need to drench it in butter but this time I needed no sauce for it. It was so so delicious!! For dessert we had the mini cream brûlée sampler. They were banana chocolate and grand mariner. Each was super tasty and perfectly crisped and caramelized on top. WHAT AN AMAZING DINNER!
(5)Steve Z.
Sadly, the meal and the service were both terrible. Ate in the bar area. It was on the late side close to 10 - and the bar tender said the kitchen could deliver my medium rare 12oz fillet quickly. More than an hour later a seriously overdone toughened piece of gray beef arrived. I rarely send food back but this wasn't edible. The next attempt did come quickly mostly bc it wasn't really cooked at all. Actually still felt a bit frozen in the middle. At this point I ate a bit around the edges and called it a night. Would never return. Not only were both steaks poorly prepared but the service was slow.
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