I've been to this location a couple times. One time with friends and another time with my husband and child. PARKING/WAIT/AMBIANCE: They have a large sized parking lot surround in the restaurant. They have a front entrance and a side entrance (for pick up orders). Neither time I had a wait. With my group of friends we called a head, but we came during a weeknight and it was not too crowded. The time with my family we came on a weekend night, but it was during a icey storm, so it was not too crowded. Chili's has a casual, sports bar, family type of a vibe. You can come here with your friends, family, or buddies to watch a sports game. CUSTOMER SERVICE: I have always had great customer service here. Very friendly and helpful waiters. FOOD: The food is pretty good and just normal. Nothing amazing. They have a good selection of items on the menu for everyone to choose from. Last time I was there (with my family) we ordered: Tableside Guacamole - yummy Two Beef Soft Tacos Kids Chicken Bites BBQ Bacon Burger Overall, I would come here again, but not super high on my list of repeat restaurants.
(3)
Karla H.
Went there with my husband, brother in law and his wife. The waitress we got was okay at first but after we ordered our food her attitude changed and it was the worst experience we have ever had at a restaurant. The floor was filthy, very disgusting. We didnt get our appetizers of chips and salsa until after our food was already on the table and I had to remind her that we still wanted the chips and salsa that we ordered. My husband ordered his food with no tomatoes and she brought out his pasta full of tomatoes, so we had to send that back. My brother in law ordered his steak medium well and it was cooked well done. The Crispy chicken tenders were horrible, way too over cooked and that was very disappointing because that is my favorite item from other Chili's we have been to. It took a while for us to get silverware and when we did get it she wrapped all our silverware together in one napkin and slammed it on the table and said "here you go," like we were inconveniencing her. Took forever to get refills. Just all around very bad experience we will not be back ever again.
(1)
Kim S.
My dinner was excellent! Out visiting the college from California and I came in on a Friday night. I had carnitas tacos and they were delicious. My margarita could have been better, but overall great.
(4)
Patty C.
Not very good. Every thing is spicy. Some of us don't enjoy that. Strange flavor to chili.
(2)
Steve B.
Typical Chilis however when I lived in TN when setting in the bar you got free chips and salsa. They also had bar drinks 2 for 1. They do not do that here that must be the reason why they do not have much business here when where I lived in TN town of 12,000 it was packed split when open. I miss TN. We come 2 or 3 times a year where when in TN we went closer to 8 to 10 times a year. Drinks and food are good here however I pay a lot more here and the service is mediocre.
(4)
Ian C.
I had lunch there today with my friend so thought I should review this place. My friend was already waiting for me at a booth so I can't comment on wait to get seating, but we went before the lunch rush. The waiter had a good start - he had water already set for me, but it seemed to go all downhill after that. It took us forever to get our order to the point that I was making it obvious that we were ready and still took forever to get our order. The food was okay. Nothing special, but it was decent flatbread. Slightly overpriced for the quality, but what can you do. Water was never refilled so basically it was as if I didnt have a waiter. The little device that you can pay on at the table was cool though. In all I probably wont suggest this place to friends and will only go if its the only option. There are so many other better options near there that are tex mex themed.
(1)
Mary Y.
Been here a few times and I'm just constantly finding so many things wrong that are easily fixable! Table for eight people. ATMOSPHERE: Ambiance is the usual...dim lights, a hum of conversations and such. It was fine until we sat down. The seat AND back cushion at one of the benches was broken - completely detached and sliding off from the base of the booth. We asked for another table and our waitress said "They're all pretty much doing the same thing." So, she just slid them back to place and said "I hope that works for you." I guess she didn't here me muttering "You better hope it works for us too." SERVICE: Friendly and willing to do what it took to make us happy. Drinks were refilled quickly. One down side to service were the filthy sticky menus that were handed to us - they were new too! Towards the end of our dinner, we were reluctantly asked if anyone wanted dessert "Did anyone want desert? We can probably get something out if you want but we've closed already." So that tells me, you just asked to be polite but really didn't want to go through the trouble of making any desert. So, really, you shouldn't have asked if you weren't serious about it! SMH. FOOD: Food was hot and tasty. Drinks were good. Steaks were cooked right, Everything was fine...UNTIL, one of the guys with us found paper from the cheese slice...still with the cheese. He pulled a pretty big chunk of butcher paper out from the sandwich - about the size of a credit card, and then another piece from his mouth. The servers quickly brought out a new plate and did not charge for it. OVERALL: Very disappointed in how things happened throughout our dinner. RECOMMENDATIONS TO THE GUESTS: Only go with low standards. RECOMMENDATIONS TO THE OWNERS: RENOVATION NOW!
(2)
Cassie M.
On Rogers restaurant row Chili's is one of my favorite places to eat. I love the bottomless chips and salsa and sitting in the bar watching a game. The triple dipper is one of my fav's to eat as a meal with burger bites, boneless buffalo wings and southwestern eggrolls. They have great salads, burgers and fajitas too. The newest addition is some Texas cheese fries which were really good. A half order is a good pre-meal snack. And for a drink, I must stick to the Presidente margarita-hand shaken Sauza Conmemorativo Tequila, Patron Citronge orange liqueur and Presidente Brandy. Very good. I've always had great service, especially in the bar which is first come first serve
(4)
Scott R.
It's been 6-8 months since I've been here. Completely new menu. Lots of new items to try and was still able to find my favorite Buffalo Ranch chicken sandwich. My son got one of the new pulled pork sandwiches and it was great! I think one of the highlights was my blackberry ice tea. Boy was it good. 5 glasses good.
(4)
Lexi K.
Not really sure why there was a 25-45 minute wait at this place.. Maybe so the soccer moms can drink and take their kids at the same time? The host, early to mid 20's male was an epic twat. He did the 'COME ON already wave' to us to signal we needed to follow him to our seats. The menus: Filthy, sticky, moldy?.. The waiter we had was a VERY cool guy.. although he ASKED us if we wanted waters to drink. Waters are NOT optional people. You want us to buy more drinks, you keep us hydrated. Simple as that. The drinks: I had a margarita. Decent. BF ordered something they didn't have..The food: Each of us had to order something completely different than what we picked in the first place because they were out of something. So we left fairly dissatisfied. The best part was our waiter. He was cool.
(2)
Tina A.
I only went here for drinks around lunch time (to prepare for what I thought would be a long, arduous graduation ceremony), but the service was really friendly and I enjoyed it a lot.
(4)
Fairey F.
Haven't been to Chili's in many, many months and previously only at the insistence of others. The food quality is terrible. I've experienced this at their other locations around the state, too. It seems their quality control is lacking all the while their prices keep going up. My biggest complaint, as with most chain restaurants: Why on earth would you put the core of a head of lettuce in a salad? Every - single - time?!?!?! It goes in the waste bin with the other trash!!! And I know the cooks know better because every single time they cover it up with the rest of the salad. Every time?!?!?!? Not coincidence. And for the love of all that is holy, please DO NOT keep serving corn on the cob. No one wants to watch grown people gnawing food with corn and butter running all over their faces. It's repulsive. It is amazing how many people do this even when they appear to be on dates or a business lunch. The same goes for gnawing on ribs and then putting your disgusting chewed up bones on the table?!?!?! Really?!?! Brrrt - makes me sick just thinking about it. I would only go back for drinks but not to eat. Even that's dubious since there is no outdoor seating and the atmosphere hasn't been updated since the '80's when I was a kid an thought going to Chili's was the business.
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Specialities
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch Parking : Private Lot Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : No
Summer C.
I've been to this location a couple times. One time with friends and another time with my husband and child. PARKING/WAIT/AMBIANCE: They have a large sized parking lot surround in the restaurant. They have a front entrance and a side entrance (for pick up orders). Neither time I had a wait. With my group of friends we called a head, but we came during a weeknight and it was not too crowded. The time with my family we came on a weekend night, but it was during a icey storm, so it was not too crowded. Chili's has a casual, sports bar, family type of a vibe. You can come here with your friends, family, or buddies to watch a sports game. CUSTOMER SERVICE: I have always had great customer service here. Very friendly and helpful waiters. FOOD: The food is pretty good and just normal. Nothing amazing. They have a good selection of items on the menu for everyone to choose from. Last time I was there (with my family) we ordered: Tableside Guacamole - yummy Two Beef Soft Tacos Kids Chicken Bites BBQ Bacon Burger Overall, I would come here again, but not super high on my list of repeat restaurants.
(3)Karla H.
Went there with my husband, brother in law and his wife. The waitress we got was okay at first but after we ordered our food her attitude changed and it was the worst experience we have ever had at a restaurant. The floor was filthy, very disgusting. We didnt get our appetizers of chips and salsa until after our food was already on the table and I had to remind her that we still wanted the chips and salsa that we ordered. My husband ordered his food with no tomatoes and she brought out his pasta full of tomatoes, so we had to send that back. My brother in law ordered his steak medium well and it was cooked well done. The Crispy chicken tenders were horrible, way too over cooked and that was very disappointing because that is my favorite item from other Chili's we have been to. It took a while for us to get silverware and when we did get it she wrapped all our silverware together in one napkin and slammed it on the table and said "here you go," like we were inconveniencing her. Took forever to get refills. Just all around very bad experience we will not be back ever again.
(1)Kim S.
My dinner was excellent! Out visiting the college from California and I came in on a Friday night. I had carnitas tacos and they were delicious. My margarita could have been better, but overall great.
(4)Patty C.
Not very good. Every thing is spicy. Some of us don't enjoy that. Strange flavor to chili.
(2)Steve B.
Typical Chilis however when I lived in TN when setting in the bar you got free chips and salsa. They also had bar drinks 2 for 1. They do not do that here that must be the reason why they do not have much business here when where I lived in TN town of 12,000 it was packed split when open. I miss TN. We come 2 or 3 times a year where when in TN we went closer to 8 to 10 times a year. Drinks and food are good here however I pay a lot more here and the service is mediocre.
(4)Ian C.
I had lunch there today with my friend so thought I should review this place. My friend was already waiting for me at a booth so I can't comment on wait to get seating, but we went before the lunch rush. The waiter had a good start - he had water already set for me, but it seemed to go all downhill after that. It took us forever to get our order to the point that I was making it obvious that we were ready and still took forever to get our order. The food was okay. Nothing special, but it was decent flatbread. Slightly overpriced for the quality, but what can you do. Water was never refilled so basically it was as if I didnt have a waiter. The little device that you can pay on at the table was cool though. In all I probably wont suggest this place to friends and will only go if its the only option. There are so many other better options near there that are tex mex themed.
(1)Mary Y.
Been here a few times and I'm just constantly finding so many things wrong that are easily fixable! Table for eight people. ATMOSPHERE: Ambiance is the usual...dim lights, a hum of conversations and such. It was fine until we sat down. The seat AND back cushion at one of the benches was broken - completely detached and sliding off from the base of the booth. We asked for another table and our waitress said "They're all pretty much doing the same thing." So, she just slid them back to place and said "I hope that works for you." I guess she didn't here me muttering "You better hope it works for us too." SERVICE: Friendly and willing to do what it took to make us happy. Drinks were refilled quickly. One down side to service were the filthy sticky menus that were handed to us - they were new too! Towards the end of our dinner, we were reluctantly asked if anyone wanted dessert "Did anyone want desert? We can probably get something out if you want but we've closed already." So that tells me, you just asked to be polite but really didn't want to go through the trouble of making any desert. So, really, you shouldn't have asked if you weren't serious about it! SMH. FOOD: Food was hot and tasty. Drinks were good. Steaks were cooked right, Everything was fine...UNTIL, one of the guys with us found paper from the cheese slice...still with the cheese. He pulled a pretty big chunk of butcher paper out from the sandwich - about the size of a credit card, and then another piece from his mouth. The servers quickly brought out a new plate and did not charge for it. OVERALL: Very disappointed in how things happened throughout our dinner. RECOMMENDATIONS TO THE GUESTS: Only go with low standards. RECOMMENDATIONS TO THE OWNERS: RENOVATION NOW!
(2)Cassie M.
On Rogers restaurant row Chili's is one of my favorite places to eat. I love the bottomless chips and salsa and sitting in the bar watching a game. The triple dipper is one of my fav's to eat as a meal with burger bites, boneless buffalo wings and southwestern eggrolls. They have great salads, burgers and fajitas too. The newest addition is some Texas cheese fries which were really good. A half order is a good pre-meal snack. And for a drink, I must stick to the Presidente margarita-hand shaken Sauza Conmemorativo Tequila, Patron Citronge orange liqueur and Presidente Brandy. Very good. I've always had great service, especially in the bar which is first come first serve
(4)Scott R.
It's been 6-8 months since I've been here. Completely new menu. Lots of new items to try and was still able to find my favorite Buffalo Ranch chicken sandwich. My son got one of the new pulled pork sandwiches and it was great! I think one of the highlights was my blackberry ice tea. Boy was it good. 5 glasses good.
(4)Lexi K.
Not really sure why there was a 25-45 minute wait at this place.. Maybe so the soccer moms can drink and take their kids at the same time? The host, early to mid 20's male was an epic twat. He did the 'COME ON already wave' to us to signal we needed to follow him to our seats. The menus: Filthy, sticky, moldy?.. The waiter we had was a VERY cool guy.. although he ASKED us if we wanted waters to drink. Waters are NOT optional people. You want us to buy more drinks, you keep us hydrated. Simple as that. The drinks: I had a margarita. Decent. BF ordered something they didn't have..The food: Each of us had to order something completely different than what we picked in the first place because they were out of something. So we left fairly dissatisfied. The best part was our waiter. He was cool.
(2)Tina A.
I only went here for drinks around lunch time (to prepare for what I thought would be a long, arduous graduation ceremony), but the service was really friendly and I enjoyed it a lot.
(4)Fairey F.
Haven't been to Chili's in many, many months and previously only at the insistence of others. The food quality is terrible. I've experienced this at their other locations around the state, too. It seems their quality control is lacking all the while their prices keep going up. My biggest complaint, as with most chain restaurants: Why on earth would you put the core of a head of lettuce in a salad? Every - single - time?!?!?! It goes in the waste bin with the other trash!!! And I know the cooks know better because every single time they cover it up with the rest of the salad. Every time?!?!?!? Not coincidence. And for the love of all that is holy, please DO NOT keep serving corn on the cob. No one wants to watch grown people gnawing food with corn and butter running all over their faces. It's repulsive. It is amazing how many people do this even when they appear to be on dates or a business lunch. The same goes for gnawing on ribs and then putting your disgusting chewed up bones on the table?!?!?! Really?!?! Brrrt - makes me sick just thinking about it. I would only go back for drinks but not to eat. Even that's dubious since there is no outdoor seating and the atmosphere hasn't been updated since the '80's when I was a kid an thought going to Chili's was the business.
(2)